Infinity Rehab Receives Exemplary Customer Feedback
Outstanding feedback from 2019 customer survey
WILSONVILLE, Ore., September 11, 2019 (Newswire.com) - Infinity Rehab, a therapy services company, received outstanding feedback from their 2019 customer survey.
This annual survey inquires about the likelihood of customers recommending Infinity Rehab, therapist competence, area rehab director effectiveness and confidence in invoice accuracy. It also covers customer engagement, including if the customer feels proud to be an Infinity Rehab customer.
The team received overwhelmingly positive responses with a 56% increase in the level of confidence in invoicing from 2018.
Nearly all customers surveyed reported feeling proud to be an Infinity Rehab customer, and 95% said the company delivers on their promises.
“Customer engagement is a top priority for us,” said JoLynn Munro, Division President at Infinity Rehab. “We’re thrilled our customers feel so positively about their experience with our team.”
Overall, over 95% of surveyed customers stated Infinity Rehab was a perfect company for them, and 97% said they would recommend Infinity Rehab to a colleague.
Infinity Rehab is proud of their customer engagement as they continually explore ways to meet their customers’ changing and growing therapy needs.
*Results based on survey responses. Not all customers completed the survey.
About Infinity Rehab
Based in Wilsonville, Oregon, Infinity Rehab provides occupational, physical, and speech therapy wherever patients call home. Through the leadership of industry-recognized therapists, Infinity Rehab serves over 220 skilled nursing, assisted living, and independent living communities across 18 states. Infinity Rehab is proud to be certified a Great Place to Work.
For more information, please visit infinityrehab.com.
25117 SW Parkway Ave, Suite D
Wilsonville, OR 97070
For press inquiries, please email firstname.lastname@example.org.
Source: Infinity Rehab
Categories: Rehabilitation and Physical Therapy