Htek Announces Seamless Integration With Uboss Cloud Portal
This partnership between the two companies sees unprecedented levels of functionality for BroadSoft based service providers .
NANJING, China, September 7, 2017 (Newswire.com) - Htek, the global provider of enterprise class IP handsets, has announced that they have completed interoperability and certification on the Uboss OSS/BSS platform. This integration sees the Htek U900 series of IP terminals take their configuration, including all feature buttons, dial-by-name directories and services from the Uboss Cloud Management. This partnership between the two companies sees unprecedented levels of functionality for BroadSoft based service providers.
Previously there has been a disconnect between the IP handsets and the BroadSoft switch, typically because the SIP handsets are built to connect to many different soft switch platforms. For BroadSoft Service providers, this meant “orphaned” buttons or functions and confused menus on IP phones. This Uboss enhancement means that there is no local intelligence in the Htek handset and all functionality is delivered from the Uboss cloud. This includes Directories, where the user has dial-by-name across the BroadSoft Group and Personal directories.
We are proud with this accreditation with Uboss and that our joint technology platforms create a more supportable IP phone integration for service providers and an enhanced user experience for their customers.
Navy Ding, Chief executive officer at Htek
Navy Ding, chief executive officer at Htek says, “We are proud with this accreditation with Uboss and that our joint technology platforms create a more supportable IP phone integration for service providers and an enhanced user experience for their customers”. Dave Dadds, CEO at Uboss adds, “The challenge for service providers is in bringing together different vendors to deliver the right communications mix for their customers. Uboss integrates their BroadSoft platform with different cloud elements, including CRM, cellular and ecommerce.”
An important new deliverable with the Uboss Htek integration is true Key & Lamp working, allowing providers to deploy key system functionality popular on legacy CPE systems. Dadds explains, “Key and lamp functionality is widely deployed in the SMB sector, which is the sweet spot for Hosted PBX. This capability will ease migration to the cloud for end users that rely on this functionality. This is another example of how Uboss can help productise the full capabilities of BroadSoft and allow providers to bring these solutions to market”.
Uboss Service providers now have total control on configuring the Htek handsets for users, including the firmware levels on, specifying the button functions, remote rebooting and seeing live IP registrations and calls all from within the Uboss portal. The handset becomes essentially an extension of Uboss with all the intelligence in the cloud rather than on the local device. Advanced functions such as flexible seating, call recording pause/resume, call park, call centre operation and inbound alpha tagging are all delivered as standard.
Htek is a world-class designer and manufacturer of enterprise IP phones and gateways. Since 2005, Htek has provided customers in over 50 countries worldwide with high-quality VoIP products. Htek's UC900 IP phones continue the tradition by focusing on cutting-edge features, broad SIP compatibility, and great value. Htek distributes its products via channel partners, and custom designs and rebrands OEM IP phones for large partners such as ITSPs. Htek is a private company headquartered in Nanjing, China, with offices in the US and Europe.
Uboss is a technology management platform delivering an operational hub for Cloud Voice and Application providers. In a marketplace where products, services and propositions change frequently Uboss provides continuity for provisioning, tariffing, billing, reporting, hardware fulfilment, security and service integration. In this way Uboss helps to maximise revenue by getting Service Providers to market quicker with a more sophisticated product offering. Uboss is a trading name of DRD Communications Ltd, headquartered in London, UK.