Horizon Solar Power Receives 2017 Frost & Sullivan Customer Service Leadership Award
Premier California-Based Solar Company Recognized for Best-in-Class Service and Care
Temecula, CA, May 2, 2017 (Newswire.com) - Horizon Solar Power (Horizon), a premier marketer, seller, designer, and installer of residential and commercial solar systems in Southern California, was recently recognized with the 2017 United States Frost & Sullivan Award for Customer Service Leadership. This prestigious award recognizes companies for excellence for quality customer service and customer impact. Horizon’s award specifically recognizes the organization’s best practices in Customer Service Leadership in the solar services industry.
Frost & Sullivan has a global team of leading analysts and consultants continually researching a spectrum of markets across multiple industries and regions. As part of this research, the team identifies companies that maintain consistently high standards for customer service quality that result in trusted and strategic relationships. This analysis is based on extensive primary and secondary research across the entire value chain of specific products.
"Horizon Solar Power offers a best-in-class value proposition to its customer base in the southern California solar market through its industry-leading installation times, education focus, and uniquely responsive client support throughout the sales cycle. As the company continues to evolve its interactive and innovative customer service offerings, range of financing products, and flexible technical solutions, Horizon Solar Power is poised to be a key player in the California residential solar market and beyond."
David Frigstad, Frost & Sullivan Chairman
David Frigstad, Frost & Sullivan Chairman, commented: “We are proud to present Horizon with this year’s award for best practices in Customer Service Leadership in the solar services industry. To achieve excellence in Customer Service Leadership is never an easy task, but it is one made even more difficult due to today’s competitive intensity, customer volatility, and economic uncertainty — not to mention the difficulty of innovating in an environment of escalating challenges to intellectual property. Within this context, Horizon’s receipt of this award signifies an even greater accomplishment.”
As noted by Frost & Sullivan, “Horizon Solar Power offers a best-in-class value proposition to its customer base in the southern California solar market through its industry-leading installation times, education focus, and uniquely responsive client support throughout the sales cycle. As the company continues to evolve its interactive and innovative customer service offerings, range of financing products, and flexible technical solutions, Horizon Solar Power is poised to be a key player in the California residential solar market and beyond.”
“This award is a great achievement for Horizon, and we are honored to be recognized among the very best in customer service. Providing an exceptional customer experience is our highest priority,” stated Geri Green, Horizon Chief Marketing Officer. “We are continually investing in new tools and technology to further enhance our ability to deliver industry-leading energy savings and customer-centric affordable solar solutions. We are pleased that Frost & Sullivan has recognized our customer commitment. More importantly, it represents the incredible effort and passion of our employees.”
Frank Kneller, Horizon Solar Power’s Chief Executive Officer, was formally presented the award at Frost & Sullivan’s Excellence and Best Practices Awards Gala on Tuesday, March 21st, at the Loews Coronado Bay Resort in San Diego, California. To learn more about Horizon Solar Power, visit www.HorizonSolarPower.com.
About Horizon Solar Power | Since 2008, Horizon Solar Power (Horizon) has been a leader in the solar power industry in California, serving the state as a premier designer and installer of residential and commercial solar systems. Rated A+ by the Better Business Bureau and ranked among the nation’s best solar companies, Horizon specializes in providing customized solar systems that precisely fit its customers' home, energy and savings goals. Backed by Oaktree Capital Management, a leading global alternative investment management firm, the company has grown to be one of the California’s most trusted solar installers through its passionate commitment to providing industry-leading energy savings and customer-centric solar solutions, delivered through superior and dependable service. Visit www.HorizonSolarPower.com to learn more.
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Source: Horizon Solar Power