HairMaxSalonSoftware.com announces new way to help their clients
Online, February 23, 2010 (Newswire.com) - Using software that allows remote access, HairMaxSalonSoftware.com can access client's computers to resolve problems.
Steve Sampson, CEO of HairMax Salon Software, is always looking for new ways to help his clients and improve the service his team gives. Using software that allows remote access means that his team can resolve problems as soon as they are reported. Many issues can be resolved over the phone but for those that are a little more complicated an onsite visit may be necessary. Of course, the very nature of an onsite visit means that the client may have to wait a day or two and then fit the visit into their busy schedule. Remote access saves time and frustration, some problems are quite simple if you know what to do. Access to the help desk that can remotely show you what to do is priceless.
Not only is remote access of value to the HairMax/Client(http://www.hairmaxsalonsoftware.com) relationship but to the clients themselves. If they use the remote access software they can access their computer system in the salon from their home computer, very useful if you have forgotten something or if you need to contact clients to reschedule because of a snowstorm, for instance.
HairMax Salon Software.com was a pioneer in the salon software industry many years ago. Since their original introduction, the need for salon software has become more evident. HairMax have continued to promote innovative ideas and provide features that are most crucial to salons.