GuideIT Enabling Customer Success With eCW Consulting, Optimization, Support

Customers are achieving success with eCW implementations & migrations while lowering support costs

GuideIT, a leading provider of digital transformation technology solutions for healthcare, today announced an expansion of the company's solutions for the eClinicalWorks EMR platform. Over the last few years, GuideIT has assembled a market-leading team of industry experts to assist healthcare organizations with supporting their eCW platforms. The company has continued to add organizations using eCW to its robust customer base.

The solutions enable healthcare providers to deploy a complete and functional EMR system that creates greater value for the organization. GuideIT is providing customers with eCW Implementation Management, IT & Clinical Service Desk Support, Training & Adoption, Data Migration, Workflow Optimization, and Technical Support for a comprehensive suite of end-to-end eCW services.

Partnering with GuideIT's team of technology experts, customers are achieving success with implementation and migration projects while lowering system support costs. GuideIT works with leading healthcare providers to improve workflows, enable HL7 data support, improve dictation functionality, provide platform support & training for end users, and enable enhanced clinical data intelligence with eCW Insights by GuideIT™.

A recent customer success is proving eCW Insights by GuideIT™ a valuable analytics add-on for customers needing better clinical data for greater and faster access to key metrics. GuideIT will continue to expand these needed tools to assist customers with data-driven strategies.    

Further advancing eCW customer success, GuideIT has established a user community to improve utilization of the platform collaboratively by bringing together Healthcare leaders, technologists, and domain experts. The community, which is sponsored by GuideIT, meets regularly to share ideas and best practices on how to enhance the platform, improve productivity, and clinical performance.  

"We have found that healthcare organizations using eCW as an EMR platform often need healthcare experts who can bring results to these investments," said Chuck Lyles, CEO of GuideIT. "Our team can quickly assess the effectiveness of a system and improve user experience by providing an end-to-end team to implement, optimize, and support any size customer environment." 

The company reports its eCW solutions result in greater use of the platform while providing optimization and support to reduce cost and enable tangible business results.

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, security, cloud, and digital workflow solutions and the way it partners with customers, simplifying the complex, and inspiring confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a legacy that dates to the industry's founding, GuideIT has been recognized for its service quality, positive work environment and growth. GuideIT was recognized in 2022 by CRN as a top Managed Security Service Provide (MSSP), and by the National Association for Business Resources as one of the Best & Brightest Companies to Work for in the Nation. Learn more at guideit.com.

Source: GuideIT

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Categories: Healthcare Technology

Tags: Clinical Workflows, CRN 500, Data Analytics, Digital Transformation, eClinicalWorks, Electronic Medical Records, EMR, Healthcare Technology


About GuideIT

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Founded in 2013, and built on a legacy dating back to the industry's founding, GuideIT, a Perot Company, is a leading provider of digital transformation technologies from Cyber Security, Cloud, Data Analytics, to Digital Workflow and beyond.

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