Green Retailer Announces a New 366 Day, Leap Year Compliant, Free Returns & Exchanges Policy

Online, December 2, 2009 (Newswire.com) - (CHICO, CA) - December 2, 2009 - Greenfeet.com announces its newest step toward delivering extraordinary customer service - a 366 day Free Returns and Free Exchanges policy.

Why 366 days? According to President Valerie Reddemann, "We realized 365 days wasn't enough during leap years. We didn't want to short change our customers the extra day they deserved every 4 years. Therefore, we decided to offer 366 day Free Returns and Exchanges every year. Our customers are worth it."

Greenfeet.com recognizes customers want a no-hassle return and exchange policy. "We're customers too and this whole idea of having to pay shipping on returns and exchanges stinks" said Reddemann. "We realized we had the power to change that for our customers, so we did. The process is fast, easy, and no hassle - just the way our customers like it."

Greenfeet.com, a 12 year old e-tailer of over 3,000 eco-friendly and sustainable goods, believes in promoting a sustainable 'green' lifestyle through humor and bits of eco-education. "Our customers tell us they love our sense of humor almost as much as they love the quality products we offer," says Reddemann. "And while we enjoy having fun, we take our customers, and their shopping experience, very seriously."

The new 366 day Free Returns & Exchanges policy is just one of several ways Greenfeet delivers excellent customer service. Features such as Live Chat, affordable shipping through Greenfeet SmartDelivery™ & SmartExpress™ services, customer interaction through Facebook and Twitter all work together to create an outstanding Greenfeet customer experience.

Greenfeet continues to create ways to make customers smile - they've been referred to as Green with a Grin™.