FSO Onsite Outsourcing In Record Growth Mode and Taking Customer Satisfaction To A Whole New Level.
Online, January 13, 2011 (Newswire.com) - FSO Onsite Outsourcing, an operating company of Forrest Solutions Group, is in record growth mode; signing 20+ onsite outsourcing deals in just over 4 months and vowing to take customer satisfaction to a level that is unseen in this industry. They call it "Service Extraordinaire".
Recently published in the Mail Magazine CEO Perspectives article, Mitchell D. Weiner, Chief Happiness Officer, CEO & Owner of Forrest Solutions Group, says "An industry that had once been brimming with the excitement of opportunity and growth has become, at best - lackluster". He goes on to say "We are bringing back what the industry has forgotten. We call it the 'FSO Experience'; It's a proven recipe of People, Passion and Productivity, and it's not business as usual. With us it's personal".
The surge in deal signing came just weeks after they undertook a complete rebranding of the company as FSO took the market by storm. With a strong cross-vertical presence, particularly the Legal and Financial industries, FSO brings a depth and breadth of knowledge and a unique level of focus to each client to deliver enterprise-wide onsite outsourcing solutions that surpass their customer's expectations.
"Our success is largely driven by our energy, our motivation, knowledge, experienced team and a long list of friends and clients that have become customers for life because they know we are here to stay and here to deliver on their needs without skipping a beat" explains Jim Caton, President & Owner of Forrest Solutions Group. He goes on to say "if we guarantee that your people will be taken care, that you will see immediate and ongoing improvements in service levels, and that we will control your costs we will absolutely stand by our word on all of the above. It's written in our guarantee. It's part of our employee incentives and awards programs. It's part of our daily mantra and a promise that we make to each and every one of our clients."
"We are well poised to provide businesses across the region with access to strategic enterprise-wide talent solutions and outsourcing services that optimize business performance, boost employee morale, and maximize both our clients' and employees' experience at every touch point." says Mitchell D. Weiner, Chief Happiness Officer & Owner. "We've made some important changes to the way we do business in response to what the market is asking for - from the way we speak, to the level of talent we source, to individuals' titles and soon to be, office space."
FSO provides onsite outsourcing solutions in the areas of Corporate Services, Document & Device Management, Mail & Logistics Management, Records Management, Legal Solutions, and Information Technology Solutions. More information can be found at FSO-Outsourcing.com
About Forrest Solutions Group
Forrest Solutions Group is an enterprise-wide staffing and onsite outsourcing firm that has been in business since 1976 and recently organized into two distinct operating companies, FSS & FSO, providing clients with access to a broader suite of services. The company's daily operations are overseen by the owners themselves and a tenured Executive Leadership team, underpinned by innovative technology, the deepest network of talent in the industry, and over 35 years of relationships in the New York market. Forrest Solutions Group is the recipient of numerous quality and performance awards and boasts exceptional client retention and satisfaction rates.
Media Contact
Laura McGarrity
Sr. Creative & Marketing Executive
T: +1 212.204.1029
lmcgarrity(at)forrestsolutions.com
