First Stop Health Adds Virtual Mental Health Service to Help Patients Combat Mounting Issues Amid COVID-19 Pandemic

Virtual service gives patients convenient, remote access to licensed mental health counselors quickly and at no cost

Nearly half of America’s workers say that work-related concerns have left them hopeless or exhausted as they grapple with COVID-191. But significant barriers often prevent people from getting treatment for mental health conditions, especially during a pandemic. First Stop Health is now offering Virtual Mental Health in conjunction with its Telemedicine service to help workers and their loved ones get the support and treatment they need. 

Virtual Mental Health allows patients to receive remote guidance and short-term counseling for such mental health issues as stress, depression, anxiety, grief and substance abuse, as well as marital, work and family issues. Available with First Stop Health Telemedicine, patients whose employers sign up for Virtual Mental Health now have access to a national network of counselors via app, web or phone.

COVID-19 has drastically changed Americans’ lives. In June, the unemployment rate was 11% compared to 3.5% in February, and higher than unemployment during the Great Recession which topped out at 9.9% in 20102. Stay-at-home orders have caused an increase in calls to domestic abuse hotlines, and isolation is a risk factor for suicide3. Others are facing health risks every day, on the front lines, working in hospitals, doctor’s offices, grocery stores and other essential services. 

“Disruptions resulting from COVID-19 have caused more Americans to feel stressed, anxious and alone,” said Dr. Mark Friedman, MD FACEP FACP, Chief Medical Officer of First Stop Health. “We could see an uptick in mental illness as Americans struggle to find stability and feel safe.” 

According to National Institute of Mental Health statistics, 47 million Americans, or nearly one in five adults, live with a mental illness4. Those who seek care often face barriers including cost, poor insurance coverage and a shortage of mental healthcare professionals5. More than 26 million, or 57%, of adults with a mental illness, receive no treatment6

“We are dedicated to caring for the well-being of our patients,” said Patrick Spain, CEO of First Stop Health. “Our patients need more support than ever as they not only manage their day-to-day physical needs, but face great stress and difficult personal circumstances during these difficult times.” 

Learn more about First Stop Health by visiting fshealth.com

About First Stop Health

First Stop Health provides care that people love. Patients can access care 24/7 via mobile app, website or phone. We help them save time and money with safe, convenient, high-quality care. Our Telemedicine and Virtual Mental Health services are available as an employee benefit from employers.

Media Contact
Nick Severino | VP, Marketing | First Stop Health
888-691-7867 x-410 | nseverino@fshealth.com 

1https://www.shrm.org/hr-today/news/hr-news/pages/shrm-research-covid-19-takes-a-toll-on-employees-mental-well-being.aspx

2https://data.bls.gov/timeseries/LNS14000000

3https://pubmed.ncbi.nlm.nih.gov/30445391/

4https://www.nimh.nih.gov/health/statistics/mental-illness.shtml

5https://bhw.hrsa.gov/sites/default/files/bhw/nchwa/projections/state-level-estimates-report-2018.pdf

6https://www.mhanational.org/issues/mental-health-america-access-care-data

Source: First Stop Health

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Categories: Healthcare

Tags: coronavirus, covid-19, health benefit, healthcare insurance, mental health, pandemic, telehealth, telemedicine, virtual mental health


About First Stop Health

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We provide care that people love. Patients can talk with our doctors 24/7 via mobile app, website or phone. We help them save time, avoid stress and feel better, faster. Plus, we guarantee employers will save money while caring for their employees.

Nick Severino
Nick Severino
Vice President of Marketing, First Stop Health
First Stop Health
233 N Michigan Ave. (Suite 1400)
Chicago, IL 60601
United States