Fifth Gear Releases Customer Experience Tips Infographic
Online, September 8, 2013 (Newswire.com) - Fifth Gear, an Inc. 5000 provider of fulfillment services, e-commerce management, order fulfillment services, and internet marketing, has created and released an infographic that provides fifteen essential tips for companies to consider when creating the ideal customer experience. The infographic explores the ways in which a company can delight customers, from the warehouse to delivery.
"We are very excited to be able to bring our expertise forward with this infographic. These are tips that every company should be implementing to create the best experience for their customers," said a company representative. "The interaction shouldn't only occur at the time of purchase, there is a lot of action before and after that creates the customer's experience; we hope to convey that."
The piece highlights important strategies when dealing with employees, shipping systems, brand communication, and product alignment. Some of the tips covered include: treating returns as opportunity, exploring warehouse services available today, listening to warehouse employees, and setting expectations before transactions take place.
The company hopes that companies will take the information and tips under consideration for implementation. Fifth Gear wants the best experience for customers, and hopes the infographic can encourage companies to improve the interaction between employees, companies, and customers.
About Fifth Gear:
Fifth Gear is a single-source provider for order fulfillment services, contact center services, e-commerce management, and internet marketing with the goal of driving retailers forward. Fifth Gear is headquartered out of Indianapolis, IN and operates additional fulfillment and customer contact centers in Louisiana, MO. Fifth Gear operates half a million square feet of warehouse space, provides three-day ground shipping to 85% of the U.S, and has hundreds of customer contact agents. More information can be found at www.infifthgear.com or by calling 1-800-383-4421.
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