Family Promise Receives Highest Rating From Charity Navigator for 9th Consecutive Year With Perfect Score

 One in 16 American children experience homelessness before they enter the first grade. That's equivalent to one child in every kindergarten classroom. Even with the extreme challenges presented by an unprecedented global pandemic, national non-profit Family Promise adapted to the new landscape, continued to engage volunteers, and served more families and children in 2020 than ever before.   

"The pandemic rendered our core communal shelter program nearly impossible, and we increased prevention, diversion, and stabilization services to keep families housed and avoid shelter," said Claas Ehlers, Family Promise CEO.  "Our corporate partners and supporters played a critical role, enabling us to introduce several impactful programs to address the immediate and long-term needs of the families and children we serve."  

Recently, Family Promise's strong financial health and commitment to accountability and transparency earned it a 4-star rating from Charity Navigator, America's largest independent charity evaluator. This is the ninth consecutive year Family Promise has earned this top distinction, including a perfect score of 100 out of 100 points. Learn more here.

Over the last year, Family Promise Affiliates have increased their work in prevention and shelter diversion. New, innovative programming like A Future Begins at Home, an initiative that helps families in crisis avoid the trauma of homelessness through comprehensive support, and Innovation Grants that supported the expansion of prevention services helped Affiliates deliver critical services to families during the pandemic, keeping them housed and safe.  

The Annual Impact Report showcases Family Promise's achievements and the community's engagement. Overall, in 2020, Family Promise Affiliates served 177,474 family members in all programs. By increasing prevention, diversion, and stabilization services, half of Family Promise's 200 Affiliates doubled the number of individuals served, and 28,398 episodes of homelessness were shortened or avoided altogether.  

This work was made possible with the help of Family Promise's corporate partners and supporters, including: Beiersdorf Inc, Belk, Clayton, Ikea U.S., KIA America, Inc., Kiddie Academy, Saks OFF 5TH, and Woodforest National Bank. Read quotes from their leadership here.  

"We are most grateful for these partners' extraordinary support," said Cara Bradshaw, Family Promise Chief Impact Officer. "In addition to helping more families and children remain sustainably housed, our partnerships help to ensure that every child has access to a brighter future."  


Family Promise envisions a nation in which every family has a home, a livelihood, and the chance to build a better future. What began as a local initiative in Summit, NJ, more than 30 years ago has become a national movement that involves 200,000 volunteers and has served more than 1 million family members since its founding. 

Currently, Family Promise is working in over 200 communities in 43 states to ensure that families experiencing or at risk of homelessness have a safe place to call home. To get involved, visit

Source: Family Promise