DealerRater Recognizes Otto's MINI With a Consumer Satisfaction Award
Dealership among top auto dealers in the Philadelphia and Greater Philadelphia Market who demonstrate excellent customer service, as rated by online consumer reviews
WEST CHESTER, Pa., February 25, 2020 (Newswire.com) - Otto's MINI has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, a premier car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers identify dealers that provide high-quality customer service.
Otto's MINI of West Chester is included in esteemed company as the Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™. In order to be recognized, a dealership has to at least reach a rating of 4.0 out of 5.0 through a minimum of 25 total reviews annually. The PowerScore™ is determined using an algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.
"We'd like to congratulate Otto's MINI and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Otto's MINI stands out amongst its peers in the Philadelphia and Greater Philadelphia area."
As one of the leading MINI Cooper dealers in PA, Otto's MINI has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting the Otto's MINI DealerRater profile will find a "2020 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high-quality dealership.
Source: Otto's Mini