Day Translations Launches Specialized BPO Company
NEW YORK, June 26, 2019 (Newswire.com) - Today, award-winning international language services provider Day Translations, Inc. launched DayBPO, a company dedicated to providing outsourced customer experience and back office management services.
With Day BPO, Day Translations, Inc. continues to diversify its offering of culturally-sensitive solutions for businesses looking to optimize their international operations and better serve diverse customer bases through all steps of the customer life cycle.
Day BPO’s multilingual services are omni-channel, making it possible for companies to engage with customers via audio, video, emails, social media and their own web applications.
The company’s offering includes:
- Customer acquisition (New products, services sales, subscriptions)
-Customer care (Problem solving, Complaint handling, Billing explanations, Payment)
-On-demand technical assistance
-Back office solutions, cross-cultural mediation helping international businesses to handle order management and case management, billing, charge-back and collections smoothly.
According to Day Translations’ CEO, Sean Patrick Hopwood, “With Day BPO, we want to offer clients an effective way to deliver culturally-sensitive, fully human customer services to their international clients. After 12 years of working with communications at a global scale, we’ve made the most of our network and put together a multicultural team of experts. With their help, we’re now able to design solutions that will elevate the way our clients do business and handle their international customers.”
Day BPO’s services will be available to all industries, working across all regions.
Day Translations, Inc. is a global, professional translation company, honored in the 2018 Inc. 5000 as one of the fastest growing private companies in the United States. It helps individuals, small businesses and multinational corporations expand their global impact by bridging the language gap and optimizing marketing strategies. Day Translations is passionate about language and grateful for the opportunities its had to support humanitarian services, including providing interpreters during the Egyptian crisis of the Arab Spring and supporting Translators Without Borders.
Source: Day Translations Inc.,
