Customer Service : Relationship Matters

Online, April 2, 2014 (Newswire.com) - Ed Delaporte, Vice President, Information Systems at Horizon Hobb, recently posted an interesting article on "how relationships with customers are one of the keys to any business". You can read the full post on Linkedin.

As a manufacturer of tailor-engineered equipment, clearly listening and understanding customer requirements is key to our success. As an SME and with a team of highly qualified engineers, Pyradia offers flexibility, designs matching your priorities and quality after sale service.

Here is what some of our customers say about us:

Web converting division:
"For standards projects I recommend Pyradia because they offer quality equipment at a very good price. Their customer service is excellent and they stand 100% behind their work. For more difficult projects I recommend Pyradia because I was unable to find another company willing to work as closely with us, to do the job". Labels manufacturer, TN, United States.

Industrial ovens division:
"I appreciate all your excellent customer service. I deal with all types of lab test equipment and it is SO REFRESHING to work with a company that takes customer service seriously. In my position it just appears that NO ONE cares or has the knowledge to assist you. From your people who answer the phone, to you,… please pass on my heartfelt thanks to all who helped solve this problem so quickly and professionally. If ever I need to purchase any equipment you sell believe me you will get our business. Leading specialty chemicals company, OR, United States.

Dust collectors Belfab division:
"We are very happy with the technology and support from Belfab - the quality is fantastic". Leading woodworking machinery supplier, United States.