Client Technology Of Voice Carrier By AEA Technology

Online, August 11, 2011 (Newswire.com) - AEA Technology
"I had seen VoIP advertised as a way to save on long distance, but did not realize all the capabilities a state-of-the Internet phone service could provide. I called and spoke with about 12 different IP phone and service providers, asking what they could provide so we could support a satellite office in Florida, in order to transfer calls easily between us. Most answers were delivered by a minimally trained person reading a canned answer sheet that only marginally answered my questions. I lined them all up on a spreadsheet and compared services, features and cost. It was a real education on IP service and hosted PBX capability. Voice Carrier was clearly the best choice."

AEA Technology, Inc. is an advanced test equipment manufacturer that designs and manufactures a variety of hand-held RF test instruments and time domain reflectometers. AEA uses Voice Carrier for unified communications between its offices in Carlsbad, California and Lakeland, Florida.

"Voice Carrier's top features are: The display -- the display screen has been extremely helpful in identifying callers and capturing any missed calls for use in making directory and feature entries. Call transfer -- customers transferred from our California office to our Florida office and back do not realize we are not in the same office, building or even state. Conferencing -- with me located in Florida, we can have conferences with any distributor or customer in the world as if we were all at the same conference table. Email with voice mails -- I can be traveling anywhere and get an email on my smart phone that someone left a voice mail on my office phone and play the voice mail attachment. I don't even have to remember to call back to the office and access the voice mail system.

It actually cost us less to replace our old phone system than it did to relocate the old system when we changed buildings a couple years ago. The fidelity of the speaker phone is so good, people can't tell I am on a speaker phone. Voice Carrier solved our satellite office communications, added more features than we ever expected and reduced our phone bill. Voice Carrier has provided us with an outstanding upgrade in telecommunications."
-- Paul DeWinter, Vice President of Sales and Marketing, AEA Technology, Inc.