Claremont Toyota Blending Strong Customer Service With New-Age Marketing
Online, June 8, 2010 (Newswire.com) - Los Angeles, CALIF - May 25, 2010 - Marketing and customer service are crossing paths and it is all taking place on social media. Claremont Toyota won't be missing a beat, as they unveiled multiple social media platforms.
It is no secret to anyone by now that Facebook has turned into a news media epicenter. Last year in the U.S. there were almost 120 million Facebook users; nearly double the amount there was in 2008. Claremont Toyota acknowledged how many of their customers and surrounding community members were actively engaging on Facebook and decided to join the conversation. The teen chatting social media phase is over; today social media is a major tool in building customer relationships. Claremont Toyota has been building customer relationships for many years and with the addition of Facebook it looks like many new relationships are in the near future.
At the end of 2008 there was just above 8 million users on Twitter. Today there are just above 50 million users and growing fast. A hundred and forty characters, otherwise known as a "tweet," have re-shaped the way we interact with people today. Recognizing the need for instant gratification, Claremont Toyota has already begun disseminating short pieces of useful information and is using some of the feedback they learned on Twitter. With some of the more traditional formats of news becoming outdated, Claremont Toyota believes that social media will soon be one of the most reliable and useful sources of news information.
Facebook and Twitter have revolutionized the way we communicate and participate in customer service, as well as engage with our surrounding community. Between sponsoring different community events and selling vehicles to the greater Los Angeles area, Claremont Toyota continues to strive and exceed customer satisfaction. The decision of launching new Facebook and twitter profiles, only demonstrates their commitment for excellence. You can also look for Claremont Toyota on MySpace, Bebo, Hi5, Friendster, LinkedIn, and Plurk.
For more information on Claremont Toyota, go to www.claremonttoyota.com/ or call (866)328-0406.