Asidua Online Technology Helps BT Reduce Complexity For Enterprise Customers
Online, April 11, 2013 (Newswire.com) - Asidua today announced that it has signed a three-year contract extension with BT to continue to develop online customer service systems.
The contract builds on an existing two-year agreement and aims to help BT simplify the process used by its global enterprise customers to order networked IT services.
The contract extends Asidua's collaboration with BT's worldwide 'follow the sun' research and development community. The systems Asidua is helping to develop enable BT's global, multinational, blue chip customers to order complex network configurations for BT IP Connect services.
BT Connect is a portfolio of innovative network solutions that enable global enterprises to implement their business strategies worldwide. It connects enterprises' operations providing speed, availability, reach and network intelligence, helping boost applications performance while reducing costs.
Ashish Gupta, President of Portfolio & Service Design, BT Global Services, said: "As BT continues to compete and win in vital global markets it is key that we can provide our customers with a dynamic, agile and robust infrastructure. Asidua has proven its ability to work alongside BT in this fast-paced environment assisting us in building and transforming the IT systems that enable us to connect customer networks worldwide even for the most challenging of sectors such as financial services."
Asidua's Chief Executive Steve Brankin, said: "I'm very pleased to be able to announce this continuing major engagement with an organisation like BT. Asidua has been a supplier to BT for several years, but this current relationship has helped create opportunities for our company to be involved in other projects which underpin initiatives at the very forefront of the BT IP Connect global network strategy."
"BT is at the leading edge in providing and provisioning global network capability for the biggest organisations in the world and we have ambitions to collaborate with it in developing systems to support the ever changing needs of those customers."
James Gault, BT TSO's Global Services Delivery Director, said: "Asidua has been able to demonstrate a capability to execute and deliver to the exacting standards BT requires for mission critical projects. Asidua's collaboration with BT has allowed us to draw on their extensive communications expertise. Their continued delivery focused approach is an excellent fit with BT's development programmes and processes."
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About Asidua
Asidua, who employ over 120 staff, is headquartered in Belfast and has offices in Dublin and Birmingham. As a current Investor in People, the company delivers world-class software consultancy and services to clients across a broad spectrum of business sectors through two specialised divisions:
• Business Services - provide Application & Data Integration (ADI) & Customer Contact PlatformTM (CCP) services to allow large enterprises and public sector organisations to better leverage efficiencies from seamless end-to-end integration of systems.
• Device Services - endorsed by PMC® as a preferred supplier, Asidua's Device Services divisions provides the telecommunications market with a complete portfolio of software components (WanStaX) and niche professional services focused on the WinPathTM product family.
To discover more about Asidua, visit www.asidua.com
About BT
BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach. In the year ended 31 March 2012, BT Group's revenue was £18,897m with profit before taxation of £2,445m. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.btplc.com
Media Contacts
Kieran Mitchell
Marketing Manager
Asidua Ltd, 10 Weavers Court, Belfast, BT12 5GH
Tel: +44 (0) 28 9072 5000
Fax: +44 (0) 28 9072 5001
Email: marketing@asidua.com
