BOCA RATON, Fla., May 13, 2022 (Newswire.com) - ARW Home, a leading national home warranty provider, today announced its investment in Inspected.com, a Remote Video Inspection software platform, to streamline the home service experience and enhance customer service and satisfaction.
Inspected.com, a Plantation-based technology company, enables remote video troubleshooting and assistance across a range of industries. The state-of-the-art platform allows inspectors to instantly schedule and perform inspections via secure, recorded video, automatically geotag locations, capture high-quality images in real time, produce an Inspection Report at the end, and document every step of the inspection process along the way.
"I am thrilled about ARW Home's investment in Inspected.com. In addition to being a great financial opportunity, our partnership with Inspected.com and utilization of its cutting-edge platform will improve the service experience for homeowners and reduce costs," said Josh Brauser, CEO and Co-Founder of ARW Home. "Our core focus remains the same - to make the homeowner's experience seamless using innovative technology - and Inspected.com is a natural fit with our core home warranty plan business."
With Inspected.com's platform, ARW Home's customers will be able to use their smartphone camera to connect with a service professional to remotely diagnose an issue before a contractor is dispatched, reducing the time to complete a repair. In some cases, there may even be a DIY solution, eliminating the need for a home visit.
Inspected.com is experiencing exponential growth and is continuing to revolutionize the way contractors work through the permit and inspection process. "We are excited about the applications that our technology has for ARW Home, and we look forward to delivering value to their end customers by offering an easy-to-use user experience while adding capabilities and increasing visibility on support calls," said Anthony Perera, CEO of Inspected.com.
To learn more, visit arwhome.com.
About ARW Home
ARW Home is nationally recognized as a leading innovator in the home services industry. The company's focus on outstanding service and customer satisfaction is a core part of its success. ARW Home has an extensive suite of products that include home warranty plans, electronics, water/sewer line, and cell phone protection plans, as well as home security systems. ARW Home partners with some of the industry's top names in the insurance and retail sectors, which are a testament to the company's commitment to providing exceptional value and service to its customers.
Source: ARW Home