Achieving Perfection With No Win, No Fee Claims
Online, October 1, 2010 (Newswire.com) - No win no fee claims have been around for some time, but generally the public regards these claims with suspicion. They suspect that there will still be a way in which the solicitor's firm gets a high fee and the person who is launching the claim will receive very little.
To combat these suspicions, 100%Compensation have made dramatic alterations to their service so that clients really can be 100% certain that they will be able to keep 100% of their compensation and their compensation will be a high amount.
However, this was not the end of the changes to service provision. To ensure that clients really did not incur any charges, the decision was taken to offer a free assessment and free advice, so that clients could chat through their case without spending any money at all. However, there was more needed before perfection could be achieved.
Communications were changed, with clients offered the ability to telephone 100%Compensation for free. So clients can telephone without having to be worried about the cost of the calls. Clients can telephone for free, email and there is absolutely no charge, so they can rest assured that they will not have a big bill.
100%Compensation then addressed how the service is delivered. Clients were often grateful for information that was conveyed in a way that was clear and easy to understand, so technical terms and all jargon were removed from communications. This means that clients will never receive information, either verbal or written, that is presented in a way that confuses them or makes them concerned that they aren't understanding something important.
This ensures that clients are always 100% sure of what is being said to them and they are able to be fully appraised throughout the whole legal case, so they are not left in the dark or confused by the language that is being used.
It has taken some time to achieve this level of perfection with regard to 'No win, No fee' claims, but 100%Compensation are delighted with the results and the knowledge that their service really is completely focussed on the client. However, perhaps more importantly, all clients are also delighted with the changes and the way that the service is delivered, which makes 100%Compensation proud of all it has achieved and the perfection that it has attained!
For further details of legal services available on a No win No fee basis, please contact our friendly team of experts, for free legal advice: 100%Compensation on: 0800 197 85 67.
http://www.100percent-compensation.co.uk/no-win-no-fee/