A Unique Approach to Technology Managed Services
Adding value and increasing business transparency
NEW YORK, May 24, 2018 (Newswire.com) - In an effort to reduce costs, reallocate resources, and strengthen business technologies, many organizations partner with a managed services provider (MSP). However, this can often lead to not-so-pleasant experiences, with the most common complaint being lack of response or support, making business leaders regret their decision.
How does one guarantee that their MSP will deliver quality service?
We've had many customers over the years come to us searching for a partner to help them solve issues their current provider wasn't. We realized then how important is to have a clear approach to guarantee full transparency and build trust with our clients.
Dave Smith, CEO of Tekscape, Inc.
“We've had many customers over the years come to us searching for a partner to help them solve issues their current provider wasn’t. We realized then how important is to have a clear approach to guarantee full transparency and build trust with our clients.” – Dave Smith, CEO of Tekscape, Inc.
The answer is in their proposal. Does the managed service provider give present a detailed breakdown of their responsibilities, contact information for specific questions and escalations, and clear levels of response and support? If not, then move on.
For over 10 years, Tekscape, Inc. has been perfecting the "art" of technology managed services. They have built a unique approach to add value for businesses of all sizes in four clear steps: Discovery, on-boarding, documentation, and runbook.
“We take the time to understand the specifics of your business to develop a clear technology plan that works for you. This is how we guarantee a service tailored to your business needs.” – Dave Smith
A Managed Service Provider with Proven Results
Today, Tekscape is recognized by leading technology players, such as Cisco and Microsoft, as one of the best partners to work within the tri-state area due to the added value their customers receive. Their understanding of the entire technology life-cycle for their customers allows them to be proactive in offering the highest level of technology services, analytics, and business outcomes.
Learn more about Tekscape's Managed Services and partner with a company that cares about its client's business. Or email Tekscape directly with questions to salesteam@tekscape.com.
Source: Tekscape Inc.
