Drishti-Soft Solutions Pvt. Ltd.

Drishti-Soft Initiates Training Program For Partners

The training enabled the partners to understand the product better so that they can match the features of Ameyo to the benefits the customers' experience post Ameyo deployment.

The program aimed at providing a complete value based approach to boost sales process for Partners

Drishti, a leading Contact Center Solutions provider recently organised training sessions for its esteemed partners. The initiative focussed at reinforcing Drishti's commitment towards expansion and entering into new geographies. The two day training program was aimed at enabling the partners through the process of targeting the right prospects, discovering customers' pain points and creating more opportunities from each deal.

The training was held in the last week of January 2014 for partners across the globe including Africa, Asia pacific, Middle East, Europe and Latin America. It covered complete functional and technical overview of the product, positioning of the product, go to market strategies and a brief introduction to the resources that Drishti provides to the partners. The training was closed with a note on product roadmap and sneak peek into future possibilities.

Speaking about the program, Durgesh Gurnani, Channels Head at Drishti-Soft said, "We understand that to expand our business to diverse geographies, we need to enter into fruitful partnerships and emphasize on collaboration with partner organizations. The partner training program is a step ahead in our effort to accomplish this goal. At the same time, we are committed to help our existing partners understand Ameyo even better in order to always deploy the right solutions to meet the end consumers' pain points."

The training enabled the partners to understand the product better so that they can match the features of Ameyo to the benefits the customers' experience post Ameyo deployment. Post the training the partners can effectively target the market, reduce their sales cycle and improve on the account mining activities with cross selling and upselling.

AMEYO is an all-in-one communication suite for Contact Centers and Enterprises offering next-generation information and communications management capabilities including ACD, CTI, CRM, IVR, Predictive Dialer, Voice Logger, Multimedia Communication, Social Media Helpdesk, Unified Presence, Sales Management, Customer Care, Real-time Analytics and Reporting. The SOA and MDA-based platform allows easy creation of new capabilities for communications-centric enterprises as they grow with respect to their process and workflow requirements. AMEYO has been heralded for its innovative capabilities and has won numerous awards over the years, most recently being awarded the 2013 TMC Labs Innovation Award and Deloitte Technology Fast50 India 2013.

About Drishti
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa, and Asia-Pacific. Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.

Categories: Computer Software

Tags: ACD System, Call center software, Call Center Solutions, Contact Center Software, Contact Center Solutions, IVR System, predictive diale, Voice Logger

About Drishti-Soft Solutions Pvt. Ltd.

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Drishti-Soft Solutions Pvt. Ltd.

Drishti-Soft Solutions Pvt. Ltd.
B2/450, Spaze iTech Park, Sector-49, Sohna Road