Creative Services Firm Enhances Corporate Website with Customer-driven FAQs
Karen Spencer Design Adds New Content to Improve Visitor Experience and Site Usability
October 13, 2010 (Newswire.com) - Karen Spencer Design, Inc., a creative services firm in Armonk, New York, recently added new content to their website to improve site usability and enhance the visitor experience.
In addition to service descriptions, project samples and staff profiles, the website now includes customer Frequently Asked Questions on a wide range of topics, including marketing, website and branding design. New FAQs will address advertising and marketing strategy and design, project expertise and industry-specific questions.
"As a full-service creative services agency, we are asked a wide variety of questions about who we are and what we do," said Karen Spencer, President of Karen Spencer Design. "We have over twenty years experience in the planning, development, design and production of visual marketing materials, with deep background in several specific marketing arenas, and publishing FAQs on our website will provide new visitors with the answers to some of those questions and enhance the website's value as a communications tool."