TravelKhana Gains Popularity - Best Service in Providing Food Services

Delhi, India, August 24, 2015 (Newswire.com) - TravalKhana.com a company that provides e-catering services to passengers of Indian Railways has scaled new heights of popularity after serving over 9 lakh customers, India wide.

This proud announcement was made by top executives of the company at a recent press meet organized in the city. At the meet, executives shared information about the service provided by the portal and its rising popularity.

TravelKhana.com is the brainchild of technocrat Pushpinder Singh. A frequent train traveller, he observed the huge gap between demand and supply for tasty and fresh train food. Foreseeing a huge business opportunity in e-catering, he launched TravelKhana.com in five cities in 2012.

Successful test run prompted him to expand service to many other cities and today, TravelKhana.com serves 6000 trains plying over 500 cities. It is riding a huge wave of popularity, having clocked 9 lakh happy customers already.

“TravelKhana operates by tying up with several hundred restaurants along the routes of trains. These vendors ensure timely supply of delicious food, served fresh and hot at your train seat. TravelKhana tracks running status of trains in real time, so as to help vendors deliver food on time while trains stop at stations. This it does by using a GPRS system,” said an executive. For e.g., food delivery in Ernakulum Junction South is coordinated by keeping track of trains arriving at and leaving from the station.

“Placing orders with TravelKhana is quite simple. It operates with three types of interfaces: online, call centre and Smartphone. For online orders, log into website – www [dot] travelkhana [dot] com. Provide your PNR (Passenger Name Record) number and indicate station of choice. From the drop-down menu, choose food items and forget about everything. For ordering by phone, we have a call centre service that is open from 7 am to 10 pm daily. You can make online payment or cash on delivery,” said another executive.

The best part about travelkhana.com is the quality of food. For one, you have plenty of choices - from Chinese, Mughlai, Continental, Italian, North Indian, South Indian, snacks and beverages. It has even started a pizza delivery service recently. Second is the hygiene- both in preparation as well as packaging. This is crucial in non-vegetarian food as it otherwise may result in health problems. Food is loved by all, from kids to elderly. The company also caters to those with special dietary needs, like vegetarian, Jain food and diabetics.

“We have special offers for those travelling in groups. These include students on a study tour, wedding parties, pilgrims on religious tours and office workers on official tours,” said the executive.

TravelKhana’s service has been widely recognized and appreciated in the travel industry. It won the Start-Up of the Year Award for 2013 awarded by CNBC TV 18. It also won the IAMAI (Internet and Mobile Association of India) Award for Best Travel website of the year 2014. 

TravelKhana does not charge passengers for packaging or delivery. Instead, it takes a cut ranging from 10% to 20% on every order from the vendor. Vendor restaurants are chosen carefully by examining menu, hygiene in preparation and packaging and timely delivery of fresh food. Vendors may be dropped if TravelKhana receives negative customer feedback about its service.

About The Company: TravelKhana.com is a leading e-catering service to a passenger on Indian railways. It has tied up with several restaurants along train routes covering over 500 cities.