RapportBoost.AI Names J. Tyler Bittner VP of Engineering and Information Security

Veteran full-stack software engineer and experienced manager of enterprise projects to spearhead company's Software Engineering and Information Security programs

RapportBoost.AI, a Los Angeles-based startup that applies machine learning and artificial intelligence to conversational commerce, announced today the naming of J. Tyler Bittner as its Vice President of Engineering and Information Security.

"I'm excited to lead software engineering and information security for such a vibrant new company to ensure we build a modern platform that aligns with the latest industry practices," said Bittner. "Disciplined engineering also goes hand-in-hand with information security. It's paramount we protect our customer data and honor privacy in the current climate of heightened cybersecurity risk around sensitive personal data."

“Information security is a top priority for our company,” said Tony Medrano, co-founder and CEO of RapportBoost.AI. “Companies place a great deal of trust in us to treat their data as if it were our own. Tyler will ensure our security posture meets rigorous industry standards.”

Bittner added, “Our aim is not only to build software efficiently and securely but to create a product that's truly valuable in the marketplace.”

Before joining RapportBoost.AI, Bittner spent a decade at Goldman Sachs as a vice president building large-scale data management systems to support firm-wide operations and ensuring annual Sarbanes–Oxley compliance audits were successfully carried out. He started there as a software engineer in New York in 2006, led a team in their Salt Lake City office starting in 2011, and in 2013 moved to Warsaw, Poland, to help seed a new technology hub.

Among his previous roles, Bittner designed and built educational assessment software for an education management company, websites supporting the NYU School of Medicine and network traffic monitoring systems for a large web hosting company. He received his Bachelor of Science degree in Computer and Information Systems Technology from Purdue University.

About RapportBoost.AI

RapportBoost.AI is an Artificial Intelligence and Conversational Commerce company that optimizes live-chat sales to deliver dramatic and sustained impact to its clients’ Key Performance Indicators. RapportBoost.AI’s platform can be configured to measure and improve any chat-related outcome important to an online brand. Learn more about how to optimize live-chat sales for your brand from the team at RapportBoost.AI.

Source: RapportBoost.AI

Categories: Customer Relationship Management, e-Commerce, Computers and Software, Computer Engineering, Saas (Software as Service), Artificial Intelligence and Expert Systems

Tags: artificial intelligence, data, e-commerce, engineering, information security

About RapportBoost.AI

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RapportBoost.AI uses machine learning to help chat agents build relationships with customers and sell more effectively. RapportBoost's proprietary platform helps chat agents use the right language, cadence, sentiment, and timing with customers.

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