New WMD Subsidiary for Managed Services in Bratislava

WMD CEE s.r.o., founded in Bratislava, Slovakia, on February 1, 2016, supports WMD customers and headquarters in projects and sales

WMD (Workflow Management and Document Consulting), Ahrensburg/Germany, now offers its customers managed services for the administration of their WMD solutions. The activities are to be housed in the new subsidiary WMD CEE s.r.o., founded in Bratislava, Slovakia. The managing director is 45-year-old Sven Rossbach, former Managing Director of the transnational Shared Services Center of Allianz AG at Allianz Business Services (Bratislava).

Companies operating on an international level increasingly expect extended support for implemented solutions and for various administrative tasks. In response to customer requests, WMD has consolidated its experience in the area “managed services” and is transferring this know-how to its new subsidiary. The advantages presented by the new location in Bratislava, Slovakia, now allow WMD to offer attractive pricing for customer-oriented service packages and a uniform managed-services concept.

Trained specialists will handle extended maintenance and administrative tasks for WMD customers. Managing Director Sven Rossbach describes the offerings as follows: “Depending on which service package a customer has selected, we handle their administration in part or as a whole, with extended maintenance agreements. This allows us to continue reinforcing positive contact between our customers and our support.”

Located as it is in the CEE region, WMD CEE will also take on the coordination of WMD sales activities and offer support in projects in the area. WMD’s Managing Director Andreas Karge comments, “For years, Bratislava has been one of the most important nearshore locations for service providers delivering to European customers in the ‘managed services’ area. As a result of its geographical location and infrastructure, the city is exceptionally well-connected to all European countries, with a population that is highly-educated and multilingual. These are important criteria for providing first-rate services from the heart of Europe.”

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Categories: Information Technology

Tags: Managed Services, SAP-integrated process, SAP-integrated workflow, SAP-workflow


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