In Kiosk ADA News - U.S. Access Board Meeting

Kiosk Industry Group Association Quarterly News - Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout

Access Board Meeting

In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for the Association to work for the Access Board towards improving ADA accessibility guidelines. Here is the write-up with photos.

From Bruce Bailey of U.S. Access Board: “Thanks everyone for meeting with us. From our perspective, the meeting was quite informative and we very much look forward to working with you all in the future.”

One discussion point is the possibility for some kind of kiosk industry voluntary consensus document for accessibility. That would mean following ANSI process for the group.

Some of the hallmarks of that type of organization are:

  • Consensus must be reached by representatives from materially affected and interested parties
  • Standards are required to undergo public reviews when any member of the public may submit comments
  • Comments from the consensus body and public review commenters must be responded to in good faith

Also in the news  -- Summit Research and Francie Mendelsohn present a new "shootout" report on "honest" self-checkout at Johns Hopkins and the hybrid POS checkout by Harris Tweeter.  

As Francie says, "In this article we will look at two Self-Checkout kiosk deployments, illustrating one that is highly successful and one that is anything but. Because we have long seen that would-be kiosk providers and users will remember the failures far more often than the successes, we will devote the bulk of the discussion to that less-than-successful deployment."

Francie Mendelsohn is a highly respected kiosk industry consultant with many years of experience. She has authored and compiled multiple research reports on the industry over the years. 

Finally, we want to announce two new sponsors. At the Gold level is Pyramid, which provides self-order units for QSR and Fast Casual (such as McDonalds, etc.) along with new beacon location technology for customers. Pyramid currently operates in Europe and the U.K. and is expanding its operations in the U.S. At the Bronze level, we welcome Storm Interface which specializes in input devices and assistive technology (e.g., Audio Navigation Keypad).

In related news, the Association follows self-service RFP and news in the Smart City and Digital Signage market as well as the QSR McDonalds space.

About the Kiosk Industry Group

The Kiosk Industry Group is a news and marketing association for self-service and kiosk manufacturers. It is for the benefit of kiosk manufacturers, developers, resources and client companies who are involved in self-service transaction machines (SSTM). News about the industry and by the industry is published on our website when it is relevant to companies that deploy or may deploy self-service or to companies that support those deployers with hardware, software or applications. The Kiosk Industry Group has been active since 1995. Our audience this year on the website is 50,000 (human). Visit https://kioskindustry.org for more information.

Media Contact:

Craig Keefner​
303-261-8836
​craig@catareno.com

Source: Kiosk Industry Group Association


Categories: Business Technology, Compliance and Regulations, Retail Technology

Tags: ADA, kiosk manufacturer, mcdonalds, qsr


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About Kiosk Manufacturer Association

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We are companies from all over the world who provide kiosk and self-service technology, hardware & software, to enable unattended access for customers & employees. Making self-service easier, faster, safer, more reliable and more profitable for all.

Craig Keefner
Craig Keefner
Manager, Kiosk Manufacturer Association
Kiosk Manufacturer Association
980 Home Farm Cir
Westminster, CO 8-234
United States