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Channel Insights

For Authentication, There’s a Better Way than MFA

Denny LeCompte

Today, sophisticated cybercriminals have developed many strategies to bypass MFA, exploiting its weaknesses, particularly through social engineering and other hacking techniques.

MSPs React to Comprehensive, Aggressively Priced Kaseya 365

Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.

EDITOR’S NOTEBOOK: The Inside Scoop on Robin Robins’ 2024 Bootcamp

ChannelPro Executive Editor Jonathan Browning shares his account, in his own words, about the sales principles, vibrant theatrics, and power narratives of the recent Robin Robins Bootcamp.

Most of Our Clients Love Us, But a Handful Are Hard to Connect With. What Do We Do?

Allen Edwards provides some strategies to try to get an unresponsive client’s attention.

The Human Firewall: Cybersecurity’s First Line of Defense

Andy Syrewicze

Many business leaders fail to recognize that cybercriminals often use basic tactics to exploit untrained or unaware employees, rather than employing sophisticated software tools or hacks.

MSP Masterclass: Lessons on Driving Growth & Profitability

MSPs can’t survive in the passenger seat. You need both hands on the wheel to navigate your way to growth and profitability. The road to operational excellence has many twists and turns – but for those who navigate it successfully, there are immense rewards. You just need a roadmap and a bit of guidance to […]

ChannelPro Events

May 15-16

ChannelPro LIVE: Baltimore

We invite you to attend ChannelPro LIVE: Baltimore, the leading conference experience for small and mid-sized MSPs, VARs, and IT Consultants.

ChannelPro events are always FREE for qualified IT services professionals to attend. Connect with industry peers, learn from thought leaders, and discover new opportunities to advance YOUR business.

Register today and get free access to:

  • All sessions, dining, networking and prizes
  • Actionable strategies and best practices for building recurring revenue streams
  • Exclusive deals and demos from leading IT vendors
  • Gift bag valued at $1,500 courtesy of our sponsors and strategic partners

 

Stay Connected

The Latest

Granite’s AI-Powered edgeboot Network Monitoring Solution Gets US Patent

May 8, 2024 |

edgeboot harnesses AI and dual ethernet/LTE technology to optimize network operations

National Society of IT Service Providers Introduces New Badge System to Recognize Outstanding Contributions

May 8, 2024 |

Dallas, TX – The National Society of IT Service Providers (NSITSP) is thrilled to announce the launch of its innovative badge program, recognizing exceptional achievements and contributions within our community. These badges serve as a testament to the dedication and impact of our members and affiliated companies. The new program includes recognition of members for […]

Forcepoint Unveils AI-Powered Forcepoint ONE Data Security for Complete Cloud-to-Endpoint Data Protection

May 7, 2024 |

Highlights ‘Data Security Everywhere’ at RSA Conference 2024

CrowdStrike and NinjaOne Announce Strategic Partnership to Deliver Full-Spectrum Cyber Protection

May 7, 2024 |

CrowdStrike and NinjaOne announced a strategic partnership to provide full-spectrum endpoint protection against modern cyberattacks

Feature

May 1, 2024 |

MSPs React to Comprehensive, Aggressively Priced Kaseya 365

Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.

MSP Spotlight

April 22, 2024 |

Why Culture Means the Most to Waident’s John Ahlberg in Business

The Chicago-based SOC 2 MSP celebrates its 20-year anniversary this year.

March 21, 2024 |

Hard Work Pays Off: One Chicagoland MSP’s Story

The story of a technologist turned business owner who successfully switched from break-fix to managed services.

Growing the MSP

PARTNER TIP OF THE WEEK

AchieveUnite Partner Tip of the Week

ChannelPro Event

ChannelPro LIVE: Baltimore

May 15-16

We invite you to attend ChannelPro LIVE: Baltimore, the leading conference experience for small and mid-sized MSPs, VARs, and IT Consultants.

ChannelPro events are always FREE for qualified IT services professionals to attend. Connect with industry peers, learn from thought leaders, and discover new opportunities to advance YOUR business.

Register today and get free access to:

  • All sessions, dining, networking and prizes
  • Actionable strategies and best practices for building recurring revenue streams
  • Exclusive deals and demos from leading IT vendors
  • Gift bag valued at $1,500 courtesy of our sponsors and strategic partners
 

Choosing A CRM For Your MSP

May 7, 2024 | Carrie Richardson

If you’re contacting more than 20 new prospects each day, it’s time to explore purchasing customer relationship management software.

Partner Tip of the Week: Enable Communications – A Key to Partnering Success

May 6, 2024 |

Effective communication with customers is crucial for ensuring that an MSP can provide the precise experiences and results that lead to exceptional customer satisfaction. Think about the methods available for collecting the data (monthly/quarterly phone calls, email surveys, in-person meetings, etc.) To optimize customer engagement, it’s essential to listen and remain adaptable, ensuring that all […]

For Authentication, There’s a Better Way than MFA

May 2, 2024 | Denny LeCompte

Today, sophisticated cybercriminals have developed many strategies to bypass MFA, exploiting its weaknesses, particularly through social engineering and other hacking techniques.

Integrating Sales and Marketing: Key Strategies for MSPs from Kam Kalia

May 2, 2024 |

IT By Design’s dynamic president challenges the MSP community to invest more in sales and marketing.

Press Releases

Granite’s AI-Powered edgeboot Network Monitoring Solution Gets US Patent

May 8, 2024 |

edgeboot harnesses AI and dual ethernet/LTE technology to optimize network operations

National Society of IT Service Providers Introduces New Badge System to Recognize Outstanding Contributions

May 8, 2024 |

Dallas, TX – The National Society of IT Service Providers (NSITSP) is thrilled to announce the launch of its innovative badge program, recognizing exceptional achievements and contributions within our community. These badges serve as a testament to the dedication and impact of our members and affiliated companies. The new program includes recognition of members for […]

Forcepoint Unveils AI-Powered Forcepoint ONE Data Security for Complete Cloud-to-Endpoint Data Protection

May 7, 2024 |

Highlights ‘Data Security Everywhere’ at RSA Conference 2024

CrowdStrike and NinjaOne Announce Strategic Partnership to Deliver Full-Spectrum Cyber Protection

May 7, 2024 |

CrowdStrike and NinjaOne announced a strategic partnership to provide full-spectrum endpoint protection against modern cyberattacks

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