Narrative Insight is a suite of real-time text analytics tools that help organizations make sense of their qualitative, people data.
Narrative Insight uses natural language processing to identify the original comment language and works to translate the comment into English — bringing clarity to employee voice from across your organization.
Narrative Insight classifies every comment on the survey as either negative, positive, mixed, or unclear — helping you understand, at scale, how employees respond to survey questions.
Narrative Insight uses 36 workplace-related themes to categorize comments and provides a visualization or theme map to understand comments at scale.
After each comment has been themed, Narrative Insight works at scale to categorize comments by theme into a simple visualization — bringing quick insight into opportunities that drive engagement.