If you’re contacting more than 20 new prospects each day, it’s time to explore purchasing customer relationship management software.

Effective communication with customers is crucial for ensuring that an MSP can provide the precise experiences and results that lead to exceptional customer satisfaction. Think about the methods available for collecting the data (monthly/quarterly phone calls, email surveys, in-person meetings, etc.) To optimize customer engagement, it’s essential to listen and remain adaptable, ensuring that all […]

Today, sophisticated cybercriminals have developed many strategies to bypass MFA, exploiting its weaknesses, particularly through social engineering and other hacking techniques.

IT By Design’s dynamic president challenges the MSP community to invest more in sales and marketing.

Highlights ‘Data Security Everywhere’ at RSA Conference 2024

CrowdStrike and NinjaOne announced a strategic partnership to provide full-spectrum endpoint protection against modern cyberattacks

Based on the survey, impacted organizations reached out to law enforcement and/or official government bodies for a range of assistance with ransomware attacks.

Salt’s LLM, Pepper, has been used for years to stop API-based attacks and has now been extended to the continuous API discovery and posture assurance steps in the API Security lifecycle