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Therese Franzese Joins Metro Health as Director of Case Management and Social Work

Michigan native Therese Franzese has joined Metro Health as its new director of case management and social work.

Wyoming, Michigan -- Michigan native Therese Franzese has joined Metro Health as its new director of case management and social work.

She brings more than 23 years of experience, including 16 in case management, to her new role with the Wyoming, Michigan-based community hospital. Franzese will be responsible for the efficient and effective operations of case management, utilization review, pre-admission screening, care coordination, social work and discharge planning.

"We are incredibly pleased to welcome Therese to Metro Health - and back to her home state of Michigan," said Cindy Allen-Fedor, vice president of outcomes management. "Therese has a wealth of experience and knowledge in case management that will be incredibly valuable to us. She has served in several progressive leadership positions over the course of her career. We are certain she will be able to make immediate contributions to our organization."

Prior to joining Metro Health, she served as disease case manager for Freedom Health Care in Tampa. In this role, she was responsible for telephonic disease management for more than 110,000 Medicare and Medicaid patients in three states. She served in a similar position for Aetna, also in Tampa.

Franzese has worked for several acute-care hospitals and regional medical centers in roles of increasing administrative responsibility. She has extensive experience in supervision, budgeting, project development, training, mentoring and quality management.

Additionally, Franzese has 14 years of clinical nursing experience at hospitals in Michigan and Florida. She has worked in medical-surgical units, intensive care and various pediatric units. She also served on the nursing faculty of Keiser Career College in St. Petersburg, Fla.

Franzese holds a bachelor of science in nursing from Wayne State University and a master of science in health care administration from Central Michigan University.

A native of Lake Orion, Michigan, she now resides in East Grand Rapids.

About Metro Health Hospital
Metro Health Hospital is a 208-bed general acute-care osteopathic teaching hospital that serves more than 130,000 patients in Kent and surrounding counties. Metro Health, which earned status as a Top 100 Hospital for the three consecutive years, offers a broad range of services, including inpatient and outpatient services, emergency, surgery, intensive care, rehabilitation, wellness and community education. Metro's work is supported by the Metro Health Hospital Foundation, which is a charitable organization dedicated to improving the health and well being of the West Michigan community through philanthropy. For more information, visit
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