The City of Bradenton, FL Launches New Constituent Services Platform
The City of Bradenton, FL has selected PublicStuff to power the new service request system. The system enables residents to submit requests and issues directly to City officials through web and mobile phone tools.
Online, April 4, 2011 (Newswire.com)
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Contact: Lily Liu, CEO
liu@publicstuff.net
914.325.8690
The City of Bradenton has launched a new constituent service request platform that is available online and on mobile phones. Through the platform, residents are able to request a variety of City services, including road repairs, tree trimming, garbage pickup, traffic safety as well as the ability to obtain help accessing their accounts and making on-line payments. The system is powered by PublicStuff, which has been working with Bradenton officials to strengthen the lines of communication between the City and its residents and increase efficiency in responding to public requests.
The PublicStuff citizen portal is a service that enables Bradenton residents to submit online service requests directly through the City's website in addition to submitting these requests through any mobile phone device, regardless of the wireless provider. The following mobile phone options are available for residents to submit service requests: iPhone, Blackberry and Android application, a general mobile site that is compatible with any phone that has internet access and SMS text messaging capabilities. Once a request is submitted, residents can easily track their requests and receive status updates from The City of Bradenton. City staff utilize PublicStuff's professional software to manage and improve the efficiency with which they respond to the needs of the public.
"We are looking forward to the enhanced functionality that PublicStuff will provide to the City of Bradenton. The ability for a citizen to use their phone to report a problem and possibly attach a photo and coordinates as well as the integration with Google maps will be very helpful to the City of Bradenton staff as we work to keep our city beautiful." said Mayor Wayne Poston.
"We are excited about working with the City of Bradenton, FL. The administration is an innovator in the area of civic participation. The City now provides an online and mobile-based venue for citizens and businesses to connect with Bradenton's leaders and services. This is an exciting opportunity for the City of Bradenton to further modernize the way it communicates and provides services to its residents, while increasing internal efficiency." said Lily Liu, Founder & CEO of PublicStuff.
To access any of these services, please visit the following links:
Online Portal: http://www.publicstuff.com/bradenton
Mobile Site: http://www.publicstuff.com/iframe/index/bradenton
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ABOUT PUBLICSTUFF, LLC. - www.publicstuff.com
Founded in 2009, PublicStuff's web-based solution addresses the service needs of both residents and managing agencies. The online consumer platform allows the public to request services to a variety of organizations. The online municipal platform allows agencies to cost-effectively manage communications with customers and better manage the service delivery process. PublicStuff increases customer participation while also driving down costs for agencies. PublicStuff is located and operated in New York, NY.