SecurityMetrics Wins Utah's Best of State Award for Customer Servicing/Call Center
SecurityMetrics was awarded Best of State, Utah's premier recognition and awards program, in the Business Services category for best Customer Servicing and Call Center.
April 11, 2013 (Newswire.com) - SecurityMetrics was awarded Best of State, Utah's premier recognition and awards program, in the Business Services category for best Customer Servicing and Call Center. SecurityMetrics' award-winning team of compliance consultants are global educators that contact more than 173 countries worldwide, speak languages such as Japanese, Italian, and Russian, and answer incoming calls within 5.3 seconds. Agents train small to large businesses worldwide on the importance of data security in an upfront and simplified manner, and are described by 94% of customers as 'friendly'.
"SecurityMetrics agents have shown a long-standing commitment to data security here in Utah, and across the globe," said Ian Taylor, Security Fulfillment Manager at SecurityMetrics. "Every day I am astounded at the level of confidence and dedication each agent has to customer satisfaction and business security. I am immensely pleased and proud to receive this recognition in honor of our staff."
Utah's Best of State Award recognizes individuals, businesses, and other organizations that have shown excellence in their particular field of endeavor. A panel of expert judges from across the state selects winners by scoring nominees based on the overall quality of a company's program, innovation, and contribution to the quality of life in Utah.
About SecurityMetrics (www.securitymetrics.com)
SecurityMetrics assists in protecting electronic commerce and payments leaders, global acquirers, and their retail customers from security breaches and data theft. The company is a leading provider and innovator in merchant data security and compliance, and as an Approved Scanning Vendor and Qualified Security Assessor, has helped over 1 million organizations manage PCI DSS compliance and/or secure their network infrastructure, data communication, and other information assets. Founded in October 2000, SecurityMetrics is a privately held company headquartered in Orem, Utah, USA.