After dominating the Enterprise market with voice & data offerings, RCOM now introduces Managed Services & Customized Solutions
May 12, 2014 (Newswire.com) - Reliance Communications, India's fully integrated telecommunications service provider, today announced the launch of a game-changing bouquet of products and services for its Corporate customers, targeted at changing the way Indian enterprises communicate and connect. Launched by RCOM's 'India Enterprise Business Services' unit, the four new products— Insta Call & Auto Call, Reliance Cloud Video Surveillance, Wirefree Business Internet and ArchStore—will provide effective and seamless solutions to address the varied telecom needs of large Indian Corporates.
"We are delighted to unveil this highly innovative product line for our enterprise customers, a suite which will seamlessly address their end-to-end telecommunications needs," Mr Vinod Sawhny, Chief Executive Officer, Reliance Communications, said. "After having led the market with our voice and data products and services, we are now offering specialized Managed Services offerings and Customized Solutions. At RCOM, it has been our constant endeavour to offer our customers innovative and impactful products—the launch of these new services is in keeping with this stated objective. The new enterprise products will ensure that our customers communicate and connect effectively, thus energizing their businesses," he added.
Insta Call & Auto Call
RCOM's Intelligent Voice Platform delivers communications-enabled business processes as a targeted service for larger enterprises, providing complete control to customers—to automate and effectively control and manage in-bound customer interactions, as well as out-bound information notifications as per business needs. End-customers can directly interact with enterprise business processes and applications, via Voice, IVR, SMS, Web and QR.
Reliance Cloud Video Surveillance
Reliance Cloud Video Surveillance is a landmark one-stop-shop solution designed to give enterprises seamless surveillance of all their sites across the country. Utilizing the Secure Video Surveillance Cloud technology and powered by RCOM's countrywide connectivity and Data Center infrastructure, the system incorporates alert-based recording at the central Data Center, in addition to continuous local recording. This means that even if the Network Digital Video Recorder at the affected site gets damaged, the recording of the event which caused the alert is still available.
Reliance Wirefree Business Internet
This is a first-of-its-kind service in India that brings Enterprise-grade Internet connectivity with wirefree convenience. Designed especially for the SMB segment, the service is powered by a cutting-edge plug-and-play box at the customer's premises and comes bundled with Security features and other value added services to take care of all aspects of workplace Internet connectivity, deployment and management.
Archstore is a cloud-based product for Archiving & Long term Storage needs. This service is mainly targeted at requirements pertaining to the management of data that is more referential in nature, for e.g., records related to KYC, Compliance, Background Information and so on, which need to be stored for long durations of time for statutory reasons. This type of data needs to be accessed infrequently, yet it has to be handy. Managing large data repositories is a huge task for enterprises, and ArchStore takes away all the pain points, storing the data in an organized manner.
"With innovation at its core and a proven track record of developing customized Corporate products, the India Enterprise Services unit is uniquely positioned to cater to the varied ICT needs of large Corporates and SMEs, including government bodies and PSUs," Mr Deepak Khanna, Chief Executive Officer, India Enterprise Services, RCOM, said. "The new products and services are designed to cater to specific enterprise needs that we identified through regular interactions and studies. We are confident that these products and services will exceed customer expectations and work towards optimization of resources, providing cost-effective and impactful solutions," he added.
About Reliance Communications
Reliance Communications Limited, founded by the late Shri Dhirubhai H Ambani (1932-2002), is the flagship company of the
Reliance Group. The Reliance Group currently has a net worth in excess of Rs 89,600 crore (US $16.5 billion), cash flows of Rs
9,100 crore (US $1.7 billion), and a net profit of Rs 4,300 crore (US $0.8 billion).
Reliance Communications is India's foremost and truly integrated telecommunications service provider. The Company, with a customer base of about 120 million, including over 2.5 million individual overseas retail customers, ranks among the Top 7 Telecom companies in the world by number of customers in a single country. RCOM's corporate clientele includes over 39,000 Indian and multinational corporations, including small and medium enterprises, and over 830 global, regional and domestic carriers.
Reliance Communications has a pan-India, Next-Generation, integrated (wireless and wireline), convergent (voice, data and video) digital network capable of supporting best-of-class services spanning the entire communications value chain, covering over 24,000 towns and 600,000 villages. RCOM owns and operates the world's largest Next-Gen IP-enabled connectivity infrastructure, comprising over 277,000 km of fiber optic cable systems in India, USA, Europe, Middle East and the Asia-Pacific region.