TrainHR Announces Webinar on the Topic, "Managing Conflict and Difficult People"
The speaker at this webinar will suggest ways by which employees can deal with conflict and implement conflict resolution methods.
Fremont, CA, July 29, 2015 (Newswire.com) - TrainHR, a provider of professional trainings for human resources professionals, will organize a webinar on July 29. The topic of this webinar is “Managing Conflict and Difficult People”, and the speaker is Marcia Zidle, CEO of Leaders At All Levels.
About the webinar:
Conflict is an inevitable in any organization, simply because people of different backgrounds and temperaments work together. Conflicts can be very expensive, as a CPP study done in 2008 showed: they cost billions of dollars to the economy from millions of man-days lost in conflict resolution.
This webinar will be from a speaker who has over two decades in management, business consulting and international experience. She will suggest practical steps that organizations can implement to prevent conflict.
She will help participants implement solutions to conflicts by:
- Helping them identify the real causes of conflict;
- Defining five conflict management styles and matching each style to different conflict situations
- Teaching the language of positive communication to reduce negative emotions, especially anger
- Teaching how to keep one’s cool and reacting in a professional manner in the heat of the moment, and
- Helping them recognize the different types of difficult people, what makes them difficult, and how to deal with them.
About the Speaker:
Marcia Zidle is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. Marcia’s expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance.
Marcia is the author of “The Effective Manager: What Really Works” handbooks and “Career Savvy: Life Preservers for Today’s Rough Seas and Tomorrow’s Raging Waters.” She’s also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media, giving practical advice to executives and managers on how to take their company, firm or practice to that next level with less stress and more success.
About TrainHR:
TrainHR, a specialized offering from NetZealous, a Fremont, CA-registered organization, is a comprehensive training source for human resources professionals. TrainHR has experts from all over the world. These experts are some of the best known names in the HR industry and carry wide experience and respect.
TrainHR offers niche professional trainings in all areas and topics of relevance and importance to HR professionals the world over. Benefits, COBRA, Discrimination, Documentation, Harassment and Occupational safety are just some of them.
TrainHR has successfully trained over 20,000 professionals in the HR arena through its short-duration webinars and its long-duration seminars and conferences. It also offers specialized, bespoke consulting to individual organizations on a one-on-one basis.
Contact information:
Call: 1-800-447-9407