Live Marketing, Inc. Prepped for Holiday Season

Creve Coeur, MO, November 27, 2015 (Newswire.com) - “There is a difference between being busy and being productive, and that difference is more noticeable during the holidays than at any other time,” stated Brandon, Live Marketing, Inc.’s director of operations. “Being busy at this time of year means just barely keeping up with sales and acknowledging that customers exist, but not really serving. Productivity is driving sales and providing excellent customer service. Preparation is what makes the difference.”

To exceed the expectations of brands and consumers alike, Brandon and the Live Marketing, Inc. leaders have implemented a world-class training program that provides both formal education and one-to-one guidance. By investing heavily in every associate, Brandon is certain that his team has the skills to handle any opportunity Q4 presents.

"People are busy this time of year, and they don't have time to find people to answer questions or ask about items they can't find."

Brandon, Director of Operations

Along with a commitment to continuous learning, co-workers at Live Marketing, Inc. also enjoy numerous team-building events throughout the year, including trips to exotic locales. These are also ways Brandon invests in the firm’s associates, and they create the type of cohesiveness that makes for a great team during this most wonderful time of year.

Live Marketing, Inc.’s Director Shares Strategies to Delight Holiday Shoppers

“The holidays can certainly create a joyful season, but they can also be great sources of stress. Again, it comes down to whether you’ve spent the time preparing to make the season bright. According to Deloitte’s 2015 holiday survey, Americans are expected to spend over $950 billion during this year’s fourth quarter – I can’t imagine walking into that much potential without a strategy.”

Of course, this time of year is about more than just making money, which is why Brandon and the Live Marketing, Inc. team think it’s vital to provide a memorable experience. It’s a time when enduring brand relationships are built, the director affirmed, and treating people like people and not just meal tickets makes a huge difference.

To delight holiday shoppers, make sure there are enough associates on hand to give that personal touch so many consumers are seeking. “People are busy this time of year, and they don’t have time to find people to answer questions or ask about items they can’t find. Retailers need to have enough workers to provide individual attention. Only the best customer service will put smiles on holiday shoppers’ faces.”

Then, be sure associates are trained well, and clear on the basic holiday shopping needs – returns, specials deals, where items are in the store, and complaints. Staff members should also feel empowered to make simple, on-the-fly decisions that will expedite sales or improve customer experiences. “How people treat customers goes a long way toward determining how close a business comes to fourth quarter targets, and will also influence how busy it is after the holidays are over,” Brandon concluded.

About Live Marketing, Inc.

Live Marketing, Inc. is a thriving dynamic promotions firm. Its experts offer unique product launches for valued brands. Their outreach model ensures they truly understand what consumers want. This means the firm achieves high buyer awareness and stronger loyalty, and in turn greater market share growth. The team’s reputation for success has enabled it to move into new areas. As a result, the group has a wider reach with even more buyers and business partners. They are poised for a bright future of promoting exciting products in fresh markets. To learn more about these services, visit livemanagementinc.com

Source: Live Management, Inc.