HelpCrunch Is Available for Android Now
HelpCrunch customer communication SDK comes to Android.
Campbell, CA, October 20, 2015 (Newswire.com) - HelpCrunch, a customer communication platform, has launched its SDK for Android. Now Android app developers can integrate HelpCrunch directly into the applications to see who is using the app, and send and receive messages to collect feedback, upsell a product/service and provide support.
“Adding HelpCrunch Android SDK was a natural move for us. iOS SDK has been already available for about six month and we have received a lot of queries about SDK for Android. It took us a while as we working to release HelpCrunch for web and Android at the same period of time” – comments Eugene Dounar, HelpCrunch tech lead.
HelpCrunch Android SDK has its obvious differences in the UI controls. However, the functional set of features repeats the iOS SDK. Installing HelpCrunch with a mobile app for Android, agents will have access to users’ device information as well as personal data such as name, email, sign up date, last log in, current status etc.
Recently added Labels will make it easier for the business to stay on top of customer requests and mark conversations that needs to be reviewed or answered later. HelpCrunch lets agent to send direct message to any app user inside app if the user is online or to deliver the message via push notification or via reach the user via email if the user is offline.
“Today HelpCrunch is a truly cross-platform solution available for web, iOS and Android. Its continuous real-time messenger across these platforms allows businesses to target customers with the right message, at the right time, on the right platform in one place,” – adds Serge Morozov, the company's CEO.
HelpCrunch is a multi-channel customer communication platform for mobile and web businesses. This holistic approach to managing customer communication in one place allows to stay in context and send relevant, personalized messages at the right time, on the right device. The company was found in 2014 and is headquartered in Campbell, CA.
900 E. Hamilton Ave. Suite 100
Campbell, CA 95008, US
Categories: Computer Software