Designer Bathroom Specialists Increation Win Best Business Award

Online, August 18, 2012 (Newswire.com) - Increation gain national recognition for their achievements in the area of customer service.

Andrew Areoff, Chairman of the Judges, commenting on the award for Best Customer Focus to Increation, said: "Increation puts customers at the centre of its activities recognising that it is vital to listen to their views and meet all their expectations. With a long list of glowing testimonials, it is clear the strategy works as the interior design company maintains excellent contact with the customer from initial inception to long after installation and even beyond. A champion of British craftsmanship, the company is also a champion of customer service at its best. Well done to Increation!"

The Best Customer Focus Award represents a major milestone for Increation in the highly competitive world of interior design and comes about as a direct result of their interaction with their customers.

Timothy Newsome, Marketing Manager of Increation says of the award: "At Increation we are highly responsive to customer needs and our business model has been completely shaped by this. We have under gone several transformations, growing from operating solely as a cabinet making company to designer bathroom specialists to offering project management and interior design. All of which were driven by what our customers told us they wanted. We have developed three core services to ensure our customer's needs are not just met but exceeded. A dedicated client management team who make the first contact with our clients and then stay with them for their whole journey. While we have an entire interior design department to ensure our clients' creative visions are made reality, each client is also assigned their own dedicated designer who they have direct access to. Finally, the projects we undertake are complex and involve several outside agencies. Solution, provide a project manager whose sole job is manage theses contractors on behalf of our clients".

Established in 2001, Increation are an interiors company that provide a full interior service from design to installation. From walls to floors to bathrooms to kitchens the company pride themselves on their fresh approach to every project and providing each and every customer a complete bespoke service that is started from scratch.