Leading business process provider opens its first U.S.-based facility to expand offerings to its U.S. mortgage, banking, and financial services client's New U.S. office creates jobs in Dallas, augments SLK's strong offshore presence.
February 13, 2014 (Newswire) - SLK Global, a top provider of business process management (BPO) services for the U.S. banking, mortgage, title, and other financial services industries, opened an operating center in Dallas, Texas, thereby establishing its first U.S.-based facility. Since 2000, SLK Global has provided its clients, all based in the U.S., with BPO services from its centers in India. The new center in Dallas will enable SLK Global to expand its onshore services portfolio in the U.S., empowering the company's clients to leverage its global service delivery capabilities. SLK Global's customers include large regional banks, mid-size mortgage companies, third party payment processing companies, and title insurance companies.
"By expanding to the U.S., we are adding value to SLK's clients with a broader spectrum of services," said Gopal Amin, President & CEO of SLK Global. "At the same time, we are creating potential employment opportunities for about 100 people in the Dallas, Texas area."
Opening offices in the U.S. provides SLK Global the opportunity to leverage U.S. based talent. The Dallas center will provide local presence for SLK's Mortgage and title insurance services, as well as tax and lien reporting. The onshore center will also serve as a business continuity option for several large operations, which are managed from SLK Global's offshore centers in India.
"The Dallas launch is in response to the needs of our clients," Gopal said. "Clients look to SLK Global to deliver business transformation, and we are doing just that. We now have both offshore and onshore capabilities to create huge savings and an enhanced customer experience for our clients in the areas of banking, mortgage and title insurance."
"SLK offers its customers increased visibility, improved control of their operations, and great value in terms of efficiencies and reduced costs," said Alok Datta, Chief Operating Officer of SLK Global. "Our new onshore center will now help us build even greater customer confidence and drive our growth across several industry verticals."
About SLK Global
SLK Global is a part of the SLK Group, a leading business process and software services provider with over 4,000 employees across several locations. SLK Global focuses on providing BPO services to mid-sized and large financial services organizations in the U.S. banking, mortgage lending, title insurance and other financial services sectors.
Founded in 2000, SLK is headquartered in Bangalore. India. SLK Global is an ISO 9001:2008 and ISO 27001 certified company and is SSAE 16 Type II certified. Follow SLK Global at @slkglobalsvcs.