Leading provider of sales and marketing productivity tools doubles customer base and penetrates new market segment.
January 21, 2013 (Newswire) - SafeSoft Solutions, a leader in cloud-based sales and marketing productivity tools for call centers and small to mid-size businesses announced year-end financial results today, reporting a doubling of its customer base and the capture of new customers in the 50-seat and up segment.
"We're pleased to report record growth for 2012," said Nima Hakimi, CEO of SafeSoft Solutions. "Additionally, we're making further inroads in the upper market segments, closing more business with customers signing up 25, 50, 100 and above, agents."
Mr. Hakimi attributes the company's ongoing success to the stability of its cloud-based platform, which provides uptime performance that is unrivalled in the industry. Along with this high-availability platform, SafeSoft provides a dedicated team of experienced customer service professionals, and a rich set of services and ancillary products which help ensure that the company's customers flourish, and lengthens their tenure.
"We intend to build on our success in 2012 throughout the coming year and continue our attack on market segments providing the largest opportunities," he said.
SafeSoft's customers attest to the company's performance.
"SafeSoft delivers cloud-based performance that we can depend on," Ryan Connet, call center manager, Clear View Construction, said. "Relying on the stability and uptime performance of their platform, we've been able to grow from just a handful to over 25 agents using SafeSoft Solutions."
Shane Ludington, call center director for Sun Capital Marketing, said, "We haven't really seen any other vendor take the time to learn and understand our business and then tailor a complete solution to our needs. SafeSoft' s technology is terrific and got the ball rolling for us, but once they layered on customized services that took into account our unique business needs, we were able to start driving record sales numbers."
SafeSoft Solutions partners with customers of all sizes across a range of industry verticals to improve sales and marketing productivity and boost revenue growth. To learn more, contact us, or find us online:
SafeSoft provides the most robust predictive dialer software and inbound call center software on the market today, wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity.