SGS, Global Voice Group & Escopil Implemented a Quality of Service Solution for the Telecoms Authorities of Mozambique
SGS and Global Voice Group (GVG) have successfully created the foundation for monitoring the quality of service of telecom networks in Mozambique.
Cape Town, October 13, 2015 (Newswire.com) - SGS and Global Voice Group, with their partner Escopil, have recently finished their contract with the Instituto Nacional das Comunicaçoes de Moçambique (INCM). The result of SGS and GVG’s mandate has been the creation of a monitoring system for the quality of telecommunication networks in Mozambique.
In 2011, Mozambique passed a decree on the Regulation of the Quality of Service (QoS) of its public telecommunications services. SGS and GVG were awarded a contract to provide QoS monitoring tools and started the project in November 2014. By March 2015, SGS, GVG and their partner, Escopil, had established control method, procedures and tools for QoS measurement and testing. The partners also provided training to the regulator’s staff and assessed the subscribers’ quality of experience, before launching the first quality of service pilot in Maputo City.
In a few months, SGS and GVG had created the foundation for QoS monitoring in Mozambique. There are now grounds for fair competition to encourage operators to invest in the infrastructure and offer better quality of service to subscribers.
SGS, GVG and their partner, Escopil, are committed to supporting the INCM during its testing initiative to insure the regulator’s success.
About SGS
SGS is the world’s leading inspection, verification, testing and certification company. The group is recognized as a global benchmark in terms of quality and integrity. SGS employs more than 70 000 people and operates a network of more than 1350 offices and laboratories around the world.
About Global Voice Group
Founded in 1998, GVG develops and implements governance technologies that were specifically designed with telecom regulators and tax authorities in mind. It also assists governments in implementing innovative financing mechanisms to boost their development. So far, our telecom revenue-assurance solution have brought more than USD 1 billion in additional revenue to the following ten countries: Congo-Brazzaville, Guinea-Conakry, Ghana, Rwanda, Tanzania, Liberia, the Central African Republic, Senegal, Gabon and Togo. GVG is a member of the International Telecommunication Union and the recipient of the 2014 Frost & Sullivan Best Practice Award for its innovation in telecoms management technologies.
CONTACT
SGS-Société Générale de Surveillance: Yves Jobin, Business Development Manager, Yves.Jobin@sgs.com
Global Voice Group: Michel Cauchy, Director of Corporate Communications, mcauchy@globalvoicegroup.com