HelpCrunch Raises $500K to Expand Product Functionality
HelpCrunch has closed the first round of funding, raising $500K in investment from a venture capital firm and an angel investor.
Campbell, USA, June 10, 2015 (Newswire.com) - HelpCrunch, a tech startup headquartered in Silicon Valley, has announced the closing of the first round of investment. The company has raised $500K from a professional venture capital firm. Most of the received funding is planned to put towards extending HelpCrunch functionality and adding new talents to the team.
HelpCrunch product idea came up as a solution to poor customer engagement and lack of in-app personalization tools. “Our solution is built around app users to provide superior customer support and engagement with no spam messages. We put emphasis on personalized, relevant interactions always,”- says Serge Morozov, CEO of HelpCrunch.
HelpCrunch offers a robust tool for mobile businesses to engage with their customers. The product combines functionality of CRM and real-time messenger enabling to provide personalized in-app customer care, collect quality product feedback and suggestions, access personal and in-app behavioral customer data and deliver targeted customer engagement and marketing campaign inside an app. Four HelpCrunch modules representing HelpCrunch capabilities for app marketers are Insights, Engagement, Discovery and Support.
“Mobile apps market is getting crowded. Today businesses are in need of effective customer management solution that can be adapted for various needs. HelpCrunch is aiming to become number one tool for customer-centric apps by offering flexible re-invented CRM with social edge and in-app messaging for two-way interactions and engagement. With recent investment we can speed up product development process and release new product features soon. Our ultimate aim is to turn customers into friends and brand advocates,” – adds Serge.
About HelpCrunch:
HelpCrunch is a one-stop solution for mobile app owners, marketers, sales and support team that enables to get insights into users’ data, engage in real-time conversation, send targeted behavior-driven messages, collect customer feedback and provide support. More about HelpCrunch solution at http://helpcrunch.com/product/insights.html
Contacts:
600 California St, San Francisco,
CA 94108, USA
+1 (650) 741-0034
Source: HelpCrunch
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