HelpCrunch Announces New Integration with Slack
HelpCrunch has integrated with Slack team communication platform to provide the most convenient notification system for its clients.
Campbell, CA, July 1, 2015 (Newswire.com) - HelpCrunch, the complete in-app communication, support and engagement platform for mobile applications, today announced the integration with Slack messenger. With the integration, HelpCrunch is able to provide real-time notifications from HelpCrunch admin panel inside of designated Slack team channels. The real-time alerts sent from HelpCrunch to Slack will deliver the necessary information regarding end-user incoming messages timely and allow businesses to manage client communication more efficiently.
“We want HelpCrunch to fit naturally in our clients’ daily workflow. Slack was an obvious choice to integrate with. As a tech team, we understand well that today Slack is the #1 team communication tool that simplifies the day-to-day work. By integrating HelpCrunch with Slack, end-users’ message notifications would appear in the main communication hub and enable our clients quickly pick up conversations and send timely replies to their customers,” – says Serge Morozov, CEO of HelpCrunch.
When Every User Matters
Helpcrunch integration with Slack is simple and straightforward. Once two systems are linked together, the team is able to receive instant notification about new messages that come to HelpCrunch account from application users. The notifications will contain user name and full message content to enable delegate user question to the right team member immediately.
“We’ve had multiple Slack integration requests from our clients ranging from small mobile app development teams to large mobile product companies, so we know this integration would be a great help to them. Currently we are searching for more tools to integrate with and welcome all feedback from our current and future clients,” – adds Serge.
About HelpCrunch:
HelpCrunch is a one-stop solution for mobile app owners, marketers, sales and support team that enables to get insights into users’ personal and behavioral data, engage in real-time conversation, send targeted behavior-driven messages, collect product feedback and provide streamlined in-app support. The company was found in 2014 and is headquartered in Campbell, CA.
Contacts:
900 E. Hamilton Ave. Suite 100
Campbell, CA 95008, US
phone: +1(408)915-5554
email: info@helpcrunch.com