CLE Solutions Focuses on Training for Holiday Success

VALLEY VIEW, OH - The director of operations at CLE Solutions outlined the firm's focus on training for a successful holiday season. He also shared some advice on preparing for the hectic holiday rush.

​​​Here at CLE Solutions, we are always looking for ways to keep our team members sharp so they are  prepared to meet any customer need,” stated the firm’s director of operations. “With the holiday season rapidly approaching, we are focused on helping our people make the most of this busy time. There is so much potential for a business when the holidays roll around, which is why we want to make sure we are ready to take full advantage of it.”

One of the most important elements of holiday customer service is making each interaction personal. The director feels this is a goal worth pursuing year-round, but one that is essential during the holiday season. He explained, “Everyone is rushing around this time of year, looking for the perfect gifts and checking things off their to-do lists. It seems like every company is jockeying for their attention, and personalized service can be hard to find. That’s where we at CLE Solutions want to make the brands we represent stand out. We make lasting impressions by listening to each customer’s concerns and questions carefully and providing meaningful advice.”

We make use of every channel available to us during the busy holiday rush," he noted. "Whether it's e-mail, online chats, or social media accounts, we are always on top of pressing matters for the people we serve."

The director also ensures that his team members are available to address questions from customers and business partners during the holidays. “We make use of every channel available to us during the busy holiday rush,” he noted. “Whether it’s e-mail, online chats, or social media accounts, we are always on top of pressing matters for the people we serve.”

CLE Solutions’ Director on Preparing for the Stresses of the Holiday Season

Team members at CLE Solutions benefit from having leaders who set clear expectations. This is especially true during the holidays, since the director believes this is a key way to ensure high levels of performance during the busiest times. He explained, “I don’t want any of our associates to have a responsibility that gets lost in the shuffle during hectic holiday times. That’s why we make expectations as clear as possible so everyone is on the same page.”

The director also recognizes the importance of providing ample time for team members to recharge throughout the holiday season. “It’s always busy during the last couple of months of the year,” he remarked. “However, it is crucial that professionals have enough time to spend with loved ones while they tackle the challenges that are associated with the busy season. We work hard to accommodate our people when it comes to holiday vacations.”

About CLE Solutions

CLE Solutions, Inc. is a top provider of dynamic outreach that drives results every time. The team designs and deploys campaigns that ensure heightened awareness, greater engagement, and lasting market share growth. These promotions meet a wide range of brand needs. The firm’s growing success has led to movement into new regions and even better ability to connect with varied public segments. The team continues to help brands thrive through detailed research and real-time feedback that sharpens their campaigns by the minute. A commitment to the values of passion, teamwork, giveback, and innovation is what most sets CLE Solutions, Inc. apart from the rest. To learn more about all the group has to offer, visit www.clesolutionsinc.com.​