Nutra Business, a leading supplier of nutritional supplements for businesses and commercial customers, has got a reputation for excellent customer service
May 10, 2014 (Newswire) - Nutra Business is a well-known company in the industry of nutritional supplements. They supply supplements to other businesses at wholesale prices, and they also supply to customers for personal use.
They have been in business since 2010, so they have 5 years of experience in the industry. Even though this make their business relatively young compared to their competitors, they burst onto the scene and they are the preferred seller among customers that buy nutritional supplements.
During their 5 years in business, they have perfected their customers service skills and they have a reputation for being the best.
For example, one customer had a question about buying weight loss drops at wholesale prices and they emailed Nutra Business. An advisor from the company replied to the email within a few hours.
The same customer had more questions and they used the online help system. It works like a messenger system and there is a human presence at the other end of the message system. It is not automated like some other companies.
Nutra Business decided not to use an automated system because they conducted some research and they found that their customers became frustrated when they had to use an automated system. This was because they felt like they were being treated like everyone else and the service was not personal.
Having a reputation for customer service means that customers trust them more and are likely to give them repeat business. Therefore Nutra Business, builds up a relationship with their customers, rather than only caring about their money.
A company spokesperson added, "Customer service is at the forefront of our business plan. When we hire new members of staff, we make sure that they have excellent customer service skills and we give them the opportunity to build on this with our training programs. We want our staff to know that we will provide them with training, if they need it."
Nutra Business is a very popular company because of their customer service skills. They are devoted to customer service and they are very passionate about nutritional supplements. In the future, they hope to add more natural supplements to their catalogue.