HomecareCRM Launches Industry's Largest-Ever CRM Effort with Amedisys
HomecareCRM helps Amedisys deploy large-scale CRM effort - the largest of its kind in the home care industry.
Online, May 5, 2011 (Newswire.com) - HomecareCRM, the industry leader in customer relationship management solutions, and Amedisys, Inc. (NASDAQ: "AMED"), a leading home health care and hospice company, today announced that an agreement to provide Amedisys home health and hospice business development teams with an innovative new technology and training program that will elevate the standard of customer relationship management in the home health industry.
The customized program HomecareCRM is building for Amedisys will enable Amedisys' nationwide business development team to better identify, prioritize, recruit, and grow their customer base in local markets.
"HomecareCRM pioneered the use of customer relationship management technology in the home health and hospice industry, capturing the attention of cutting-edge organizations like Amedisys," said Karl Dumas, Chief Executive Officer of HomecareCRM, LLC. "The team at Amedisys challenged us to further enhance our core technology and implementation programs with features that will accelerate the rapid growth they are already experiencing."
"We always seek out innovative ways to meet the ever-changing demands of our referral sources and their patients," said G. Patrick Thompson, Jr., Executive Vice President of Administration and Chief Information Officer of Amedisys, Inc. "After an extensive search with tier 1 vendors, we found HomecareCRM to be the appropriate CRM solution for Amedisys. Providing our agencies with a powerful tool like this customized HomecareCRM program better equips our business development team to identify the greatest needs in their markets and meet them more efficiently than ever before. This also translates to higher quality patient care. We have designed the CRM program to integrate with our clinical management technology so that our business development team can now engage our clinical team to respond to patient needs in real-time," he concluded.
HomecareCRM is partnering with Amedisys to deploy this new customized CRM program across both Amedisys Home Health and Hospice Care divisions nationwide in the second quarter of 2011.
About HomecareCRM LLC: HomecareCRM, LLC, is the industry's leading customer relationship management solution provider, delivering the first and most robust solution specifically designed for home health care providers. Founded in 2003, the company's innovative CRM solution is the only CRM offering integrated with referral, patient and provider data. Real-time access to the HomecareCRM platform is available to agency marketers using desktop, laptop or smart phones. Now in its 7th version, the solution has been implemented by agencies in 44 states. For more information about HomecareCRM, please visit www.HomecareCRM.com or call 1-888-843-8276.
About Amedisys: Amedisys, Inc. (NASDAQ: AMED) is the nation's leading health care company focused on bringing home the continuum of care. Each day Amedisys delivers personalized health care services to more than 35,000 individual patients and their families, in the comfort of patients' homes. Amedisys has two divisions, home health care and hospice. The Company's state-of-the-art advanced chronic care management programs and leading-edge technology enables it to deliver quality care based upon the latest evidence-based best practices. Amedisys is a recognized innovator, being the first in the industry to equip its clinicians with point-of-care laptop technology and referring physicians with an internet portal that enables real-time coordination of patient care seamlessly. Amedisys also has the industry's first-ever nationwide Care Transitions program. Amedisys Care Transitions is designed to reduce unnecessary hospital readmissions through patient and caregiver health coaching and care coordination, which starts in the hospital and continues throughout completion of the patient's home health plan of care. For more information about the Company, please visit: www.amedisys.com.
