Goss Interactive Selected To Replace Microsoft As Web Provider For Perth And Kinross Council

Following an extensive market evaluation, Perth and Kinross Council have selected GOSS Interactive to deliver their enhanced web solution to further develop the customer experience for Perth and Kinross' excellent (Socitm 4 star) rated website.

Mary Antoniewicz, Project Lead, Perth and Kinross Council stated "We are focused on delivering information and advice to suit our customer's needs. Our current website technology required updating to ensure we continue to deliver a quality website for our customers.

Perth & Kinross Council will use GOSS iCM (intelligent Content Management) to upgrade their current website and to take advantage of cutting edge technology and functionality that will deliver a streamlined and modern website for customers.

Mary Antoniewicz stated "GOSS offered best value solutions for Perth & Kinross Council. GOSS iCM has many features to support web administrators and authors in easy publishing of content to enhance customer experience management. The tools and training available for web administrators and content authors are easy-to-use and provide opportunities for a consistent and efficient approach to publishing content."

Rob McCarthy, CEO, GOSS Interactive, comments "We are delighted that Perth and Kinross, a 4 star rated council, selected GOSS to replace their existing system to allow them to develop their website even further. The Council will be able to make use of the powerful web centric features in GOSS iCM to efficiently manage and deliver a quality website for their citizens, businesses and visitors alike."

ENDS

GOSS Interactive facilitates the delivery of business goals in the online environment, enabling organisations to keep their websites agile and relevant. Through its Web Content Management system, GOSS iCM (intelligent Content Management), GOSS Interactive provides websites and the technology to maintain them as well as hosting services for websites, intranets, extranets and e-commerce tools.

GOSS Interactive supplies solutions to an impressive portfolio of central and local government authorities, as well as high-tech industries and professional services.

Socitm, the Society of IT Managers in the public sector, published their annual Socitm Better Connected 2012 report in March into the quality and performance of local authority websites. The report is used by public sector organisations to help drive increased usability for citizens and to help reduce service costs for councils.

Of all the Local/District Councils websites built on GOSS iCM software, 55% significantly increased their scores with 28% maintaining their previous good scores. Significant praise was given to GOSS clients, South Tyneside Council and North Yorkshire County Council for being in the "Top 20 best developed sites". Additionally, many councils who joined GOSS in the last 12 month, such as Craven District Council, saw their scores jump 2 points. Overall 83% of GOSS clients either increased or maintained their previously high scores