To support their phenomenal growth, operational excellence and subject matter expertise, FSO recently welcomed Russell C. Gambino to the team as Vice President of Business Transformation.
February 7, 2013 (Newswire) - To support their phenomenal growth, operational excellence and subject matter expertise, FSO recently welcomed Russell C. Gambino to the team as Vice President of Business Transformation.
In this newly developed role, Russell will work closely with Founder, Chief Happiness Officer & Owner, Mitchell D. Weiner, as well as President, Chief Chaos Officer & Owner, Jim Caton and VP of Corporate Strategy, Denise Ngeow, on knowledge building. In addition, Russell will be responsible for developing, delivering and transforming best in class operational solutions, processes and services to FSO's impressive list of clients.
Commenting on the latest addition to FSO, Founder, Chief Happiness Officer & Owner, Mitchell D. Weiner remarked, "The growth of our business and the next generation of FSO is dependent on great leaders and teams that excel in the knowledge of our industry that adds value and strategy to all of our client sites." He went on to add, "Russell's tenure, know-how and leadership skills will do just that - taking FSO to the next level of operational excellence."
Russell is a senior executive with over 25-years of experience in all aspects of document lifecycle services (everything from mail, automation, digital mail, print solutions through to IT solutions). Russell has helped build global organizations within the banking industry for both internal and outsourced solutions. He has a stellar reputation and is considered an expert in the financial services industry for delivering large scale cost saving initiatives, as well as applying business and financial analysis, forecasting, data analysis and business modeling to improving efficiencies and profitability of an organization. Russell is also on the Executive Board of the PCC in NYC.
The addition of Russell's position comes on the heels of the promotion of Bobby Dillon to Best Practices Experience Director. Bobby has been in the outsourcing business for over 15 years and brings a wealth of knowledge and expertise across all of FSO's services from mail, logistics, copy, print, scan and document production - just to name a few. Most recently Bobby completed the largest and most successful document conversion in the New York market and surrounding areas - migrating over 35 million pages of paper to an electronic format. Bobby and his team achieved this by following rigorous checks and balances, quality control and process perfection. This is the type of success and model of perfection that Bobby will be leading across all of FSO's client locations.
Commenting on the recent structural changes, President, Chief Chaos Officer & Owner, Jim Caton commented, "It goes without saying that knowledge and subject matter expertise is core to our foundation, and it's what we pride ourselves on as a business partner." He went on to add, "We will continue to grow our teams and expand opportunities for all of our managers and leaders. We are going to lead our industry in knowledge, operational expertise and best practices to deliver value, innovation, process improvement, technology and cost savings with all of our clients."