Doug Rauen, and his company Point to Point Transportation, has been awarded the 2014 Superstar Award at the Annual Make the Connection Banquet, recognized as offering exceptional commercial transportation customer service.
Portland Oregon. February's Portland International Airport PDX Make the Connection banquet paid tribute to companies, and individuals servicing The Portland International Airport who have demonstrated outstanding customer service achievements throughout the past year.
This is the fourth year PDX Make the Connection celebrates corporations and individuals, like Point to Point Transportation and Douglas Rauen, who have not only exceeded expectations for customer service, but have helped to make PDX the best airport in the country.
Douglas Rauen, CEO of Point to Point Transportation, received the coveted award in the Commercial Transportation Division. Customer service success is, in part, measured by the ability to apply and surpass the airport's five core service values, or PDXpectations: Be Knowledgeable; Be Proactive; Be Respectful; Be Friendly; and Speak with Body Language. These PDXpectations are the basis for the airport-wide Make the Connection program, which aims to uphold a consistent and unified culture of above-and-beyond service for PDX customers.
The annual banquet serves as the culmination of a full-scale rewards and recognition program offered through Make the Connection. Superstar employees are treated to dinner and entertainment, as well as an award of excellence and public recognition for their dedicated efforts in serving more than 14 million PDX passengers each year.
Point to Point Transportation is a full service Portland transportation company offering best in class Livery Services. Dedicated to providing that all important Town Car for a corporate event or the perfect SUV to pick up important VIP clients, Point To Point provides a perfect solution.
For more information please see http://www.ptplimo.com/.