Andea Solutions sp. z o.o., has announced today that they have officially started offering MES Application Maintenance services. These services will be delivered remotely from Andea Solutions' offices in Krakow to customers around the globe.
May 5, 2014 (Newswire) - Andea Solutions sp. z o.o., has announced today that they have officially started offering MES Application Maintenance services. These services will be delivered remotely from Andea Solutions' offices in Krakow to customers around the globe.
Application Maintenance Services provide support for 'as is' configuration of an MES solution. It is typically positioned as Level 2 support and expands the coverage of a standard product support that is offered by an MES software vendor. Expanded coverage includes areas such as diagnosing and fixing issues caused by specific process configurations and custom components, as well as proactive monitoring, consulting and tuning of the MES application, interfaces and database.
MES solution is a composition of many systems working together through tight integration. The solution supports key manufacturing functions, and it needs to meet very stringent performance and availability requirements. Supporting such solution requires the involvement of many individuals within multiple levels of support. "Andea Solutions' MES application services provide access to skilled resources that can augment the internal IT support staff at your company," says Grzegorz Fura, Managing Director responsible for Services at Andea Solutions. "We can help companies effectively and efficiently maintain their MES platforms, by taking on the responsibility of resolving MES maintenance tasks that require very specific skills. This in turn will drive improved productivity and satisfaction for the business."
Andea Solutions is a company focused on providing a full spectrum of MES strategy and implementation services. These services cover the entire project lifecycle, from conducting assessments and building a strategic MES roadmap to architecting, implementing and supporting MES solutions on a global basis.
You can learn more about Andea Solutions and their MES Application Maintenance services by visiting their website at; www.andeasolutions.com.